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February 2024 by Play Casket YT
As a self-indulgent little green snot that I am, I cannot say no to Cinnabon, let alone when it is as inviting as having no lines can be. Instant cinnamon roll is always a victor here.The dude servicing the place was very loud and friendly dude. Had a small chat and even got me a feshly baked roll. Dude knows how respect a goblin!
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December 2023 by Layla Chon
NO HATE TO THE COMPANY CINNABON, JUST TO THE ONE EMPLOYEE. This women working at Cinnabon on Friday Dec 15, 2023 at around 10:20 Am, was rude from the start. I ask if they took mobile pay and she just looked at me rolled her eye and goes “mhm” and then my father who’s looking at the display of the food, asked if there’s anyway we could have extra of the glaze and she’s goes “umm what do you mean? You mean the icing?” And my father was like yeah is that okay? And she goes “it’s ganna cost extra, 85c “ and then under her breath she goes “okay well I’m over here, you literally see me.” Her attitude is absolutely not okay, she started the interaction with a terrible start, and I’d like an apology for my father.
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December 2023 by Brandon Adams
They were letting one girl work in there when there was four other employees just standing around doing nothing. I decided not to order anything and walk away. So that girl didn't have to make it all for me. Whoever is owner you need to take a look at your employees they are lazy.
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November 2023 by A Vazquez
They ran out of cinnamon rolls, minibons and bonbites. They said the next batch would be ready in 20 minutes. Not sure how that happens since cinnamon buns is all they sell. They were also only accepting cash.
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October 2023 by Julie V.
It has been years since I have had a Cinnabon, but while walking through the mall I could no longer ignore the sweet cinnamony goodness calling me. I immediately noticed that they have a lot more options other than just a big cinnamon roll. I have always thought that the best part of the cinnamon roll was the ooey-gooey middle and what do I find? An option for just the middle! I went up and ordered my roll and to my surprise they even heated it up for me, which made that gooey goodness all the more wonderful. They have really delicious coffee options here now, too to enjoy with your cinnamon roll. Every bite of my cinnamon roll middle was just as delicious as I had been expecting. I devoured the whole thing without an ounce of guilt. It was definitely worthy of 5 stars. The only thing that prevented me from giving the full 5 stars of excellence was the fact that both times I have come here to fulfill my craving, the employees seemed irritated at having to do their job. It is a bit offputting to seem like you are inconveniencing someone who just has to pop a cinnamon roll in the microwave. Other than that, I will be back to enjoy this sweetness!
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October 2023 by Lisa Hollingsworth
Went to Cinnabon at the mall when visiting my son at college. We had a coupon for 2 for 1 deal for cinnamon roll week. We ordered a cinnamon roll and the girl said they had none of the big ones so she pawned 2 small dinky about a quarter size ones fo 6 bucks really and she shot back that we should happy with what we got. We traveled quite a ways to get treated poorly. Love cinnabon rolls but could have left the attitude and lack of customer service.
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September 2023 by Mariah Marquez
visited the mills mall and attended cinnabon the two workers tonight we're awesome great customer service will definitely return thanks guys
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August 2023 by Anaya McCutcheon
Horrible customer service. The people who work here always look like they hate their life and treat the customers like an inconvenience
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July 2023 by Denise Hayes
Someone stole 15.00 dollars off my card. My original transaction was 14.79
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July 2023 by Maria Jabalera
I am really pleased with Izzy and Cloe these beautiful ladies provide the best customer service Thank you ladies for your positive attitude and your awesome customer service the world needs more hard working ladies like you!
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July 2023 by Axel L.
good food good service good everything. i love cinabonn it's very good and they are nice
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June 2023 by Thomas Difrancesco
Serena was a very cheerful and professional employee and gave me a positive experience
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June 2023 by Emma Arellanez
This is a great Cinnabon location Serena and Jaz were very lovely and nice?
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June 2023 by Renner
Shelby was absolutely awesome. I was picking up rolls to bring to the Transplant floor at UC and had no idea how much I actually ordered. Sue immediately offered to help carry one of the 3 massive bags to my jeep.
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May 2023 by Ella Kramer
Employee was an extremely rude and lazy teenager. I asked for a four pack, she said they were out of them. I asked for a six pack, she said they have no packs. I am very confused how they are out of packs since I could see about 8 cinnabons sitting in the case. Even so, if she was out of the boxes she should’ve given us four individual ones for the same price as a four pack. She wasn’t willing to help us or tell us what was in or out of stock. Seemed to me she was just too lazy to make more or put four in a pack. She also was wearing a gray sweatsuit with a ton of stains on it, she didn’t look professional or clean at all. I will not be returning.
