Coach Outlet is a popular store offering a wide range of leatherware and accessories for men and women. Located at 14500 W. Colfax Ave in Lakewood, Colorado, the store features the latest styles and seasonal deals at competitive prices. Customers appreciate the variety of products, including handbags, wallets, backpacks, shoes, and travel accessories. The store's staff is generally friendly and helpful, with many praising specific employees for their excellent service and assistance in finding the right products. One customer highlighted a helpful employee who helped find a wallet, a passport holder, and a travel bag, expressing satisfaction with the service. Another customer shared a positive experience where an employee helped exchange a damaged bag for free, showing the store’s willingness to go above and beyond for customer satisfaction. However, there was an isolated negative experience where a manager’s rude attitude was noted, which contrasted with the otherwise positive service. Overall, Coach Outlet offers quality products, friendly customer service, and a welcoming shopping environment for those looking for stylish leatherware and accessories.
Skylar was amazing. I called and she checked stocked and reserved my purses. I told her the color swatch I had and she helped me pick out other items to match! I got the cutest set ❤️ I will be back to see Skylar!
January 2026
Staff is great! I am not local to this store but they helped me get the purse I wanted and followed up to make sure I was able to get the order complete! Will be my first choice if I can’t find a purse locally!
September 2024
Honestly had the best service there ever, got my wallet stolen and they were so helpful. The one dude in an all black was so helpful and sweet and I am very thankful that he helped me out.
