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April 2024 by Renee M
Just tried the new facial program ((Sanitas brand used!!)) and I was pleasantly impressed with the aesthetician Krista. Plus their front desk is always so delightful and helpful. It’s a really homey studio.
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March 2024 by Sean Jones
Nice facility, easily scheduled a day of massage (needed work done ASAP) and found my therapist to be skilled, knowledgeable and extremely kind. Received "homework" to help mitigate and prevent future muscle injury. Leighla was awesome and I highly recommend her.
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March 2024 by Morgan Cope
I just went here last night to get a facial for the first time and it was lovely!! The products they used/products they’re selling are amazing! So excited they’re doing facials now
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March 2024 by Syerra Noel
I love that Elements Massage is so affordable. Their membership program has saved me so much money and allowed me to enjoy taking care of my mind and body without breaking the bank. The quality of care I have received over the years via their masseuses has been absolutely outstanding. They are professional, knowledgeable, and friendly individuals who actually care about their clients.I recommend Elements Massage to all my coworkers and friends. I see myself continuing to enjoy their services for many more years.
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October 2023 by Google user
Love my therapist here! Always good vibes from the front desk staff as well! They care about their customers and fellow employees even doing fundraising for their fellow staff member who got cancer! I highly recommend!
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March 2023 by Laura Kurtz
Rita did a phenomena job on my 90 minute massage. Would highly recommend her!
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October 2022 by Barbara Dellis
Elements Massage is an oasis from my day... the atmosphere of the waiting area is calming and I never wait more than a couple minutes for my massage. I see the same masseuse for years and have followed her from 2 other facilities to Elements. She has said more than once that she really enjoys working at Elements, so it is clearly a superior wellness facility we both enjoy!
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August 2022 by Riles Jetiup
I have been seeing Maraya regularly since ~Jan and she's great! She has the perfect balance of relaxing but still going deeper on those tough spots.The last time I was in the gal at the front helped me put a hold on my membership so I can take a break from the monthly charges while recovering from a (hopefully) temporary financial hardship.Highly recommend!
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July 2022 by Amy Coddington
My first impressions one year ago remain consistent: quality massage therapists, each one I've had has their own style and are excellent. But what is even more impressive? The customer service: Every - and I do mean every time I arrive the receptionist(s) greet me warmly and call me by name. They offer tea or water and are genuinely happy to see me. But yesterday was on a level beyond excellent - superior is what I'd say. I called and spoke to Angelina to find out if I could fit my mother in for a massage at the same time as me. At first she was unable, but then she explained - if you wait until 4:30pm I can get you both in at the same time, and my mom was able to use a massage spot I'd paid for but hadn't yet used. I was so moved that I actually began crying and explained that my dad passed away unexpectedly one month ago and that Angelina's kindness and accommodation meant so much to me. She was quick to express her condolences and comfort me with her words. Wow. And then - okay, are you ready for this? I show up with my mom for our massages to check in, and Emma, the receptionist, has a card for me from Angelina and the Elements Denver West staff which also included a card for a complimentary massage. I am blown away. Absolutely the best customer service I believe I have ever received. These people care about you and your wellbeing - body and soul. Give them a try - you'll be so glad you did.
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July 2022 by Zenobia Rivera
I never know what to expect from a chain service business but was so happy with Element Massage at Denver West! The place was quiet, smelled great and this massage amazing. Already signed up for membership!
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July 2022 by Karen Showen
I have been having some serious issues with the muscles in my neck near my skull, neck and back. I saw Ash yesterday, this is the best I have felt in a long time! Wow! Thank you Ash, see you Tuesday! ❤️❤️❤️
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July 2022 by Kelly DeJaynes
Christina helped me with an issue the Arvada store struggled with!Ash did awesome on my massage as well...
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April 2022 by Dana O.
Lizzie is great I had 2 massages with her and she's definitely one of the more popular therapists there. I had 2 other massages with 2 different people and I've never been so happy as when they were over! I had a membership but it wasn't working for me, If they had better therapists available when Lizzie wasn't I would've considered sticking around.
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April 2022 by Katie Helms
Efficient and paperless checkin process. The receptionist was welcoming and had great customer service skills. The waiting room is calm and quiet. My massage therapist Rita was amazing - she is very friendly and personable and has a lot of experience. She worked on a few problem areas and provided me with relief from pain that I've been experiencing for months.
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April 2022 by Trish Harrison
Cancelled TWICE, but still got charged for 3 additional months. It was only this last time after getting my 3rd NSF bill from my bank, did they tell me I needed to sign a form to cancel.VERY similar stuff happened for me with Massage Envy almost 10 years ago and they had a class action suit filed against them. I see this could happen with these guys.Regardless, beware!
