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November 2024 by Ron Sellers
Great experience
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August 2024 by Adriana Gonzalez
Jim and his staff were very friendly and responsive. It did take some time for me to get my car back, but then again I think people should take in consideration that parts can sometimes take forever to come in… therefore it won’t make your car available with repairs over night. I am very happy with the way Jim and his staff handled my case / car. They even washed my car before returning it and that was the perfect touch! Thank you Jim and staff for your professionalism.
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July 2024 by Mike Hiraoka
This place was the designated auto body shop for Fred Loya insurance and was where I was instructed to take my car after an accident. They charge you 200 dollars a day for storage fees! My adjuster at Geico said this was unreasonable as most place charge a max of 75. This shop did not communicate the fees at any time, and would not budge on the price. I ended up losing an extra 1000 dollars. This place is predatory and dishonest. Never bring your car here!
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April 2024 by Robby Stjernholm
Wonderful service. Top notch repairs. The owner Jim and his receptionist are professional and personable. Recommended!!!
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January 2024 by lynsey
Do yourself a favor and go somewhere else. My car was taken here after I was in an accident per my insurance. At the time I was in shock and was not functioning properly to do further investigation of this establishment, one I read the reviews I called my insurance company to remove my car and have a tow truck pick the car up. Based off of their reviews and calling the office with no one picking up the phone I did not trust this place do to a decent fix on my car. My insurance company organized the transfer of my car to a different facility when my car reached the facility it was documented good ole bad practices Jim took a knife and cut the wires of my headlights and left them on the front seat of my car ultimately causing another costly repair. Additionally there was a 4K difference on the estimate and multiple mistakes/ items missed at Jim’s than at the final place I took my car. Do yourself a favor do some due diligence before dropping your car off, nothing but a bunch of crooks who work here.
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November 2023 by Melissa Shaw
Good people! I highly recommend!
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November 2023 by Antonio Rico Anaya
Very good taller
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November 2023 by Emily Baker
Very friendly and communicative. It’s easy to work with them with Geico insurance.
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November 2023 by Daniel
My spouse and I experienced a car accident in November 2022. Exotic Bodies was a recommended shop by our insurance and we set up our car with them right after the accident occured.
It has been around 4 and 1/2 months since then and our car seems no closer to being fixed. The shop has failed to provide updates, forcing us to call them every few weeks.
Every time we have called the shop to check on the status, some new issue has come up. A new part is needed, a mechanic left, they didn't notice damage in a certain section etc. They have been saying "just one more week" for the past 2 months.
Save yourself months of driving a rental and go somewhere else.
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November 2023 by Devon's K9 Training
Very very knowledgeable and their communication skills are excellent overall very good experience I would recommend them to anybody
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November 2023 by Dial
Fantastic body shop. They do great work and care about their customers.
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September 2023 by Jeff Weeks
Terrible experience with this shop. Kept my vehicle several months and returned to me incomplete. When I returned vehicle for further repairs I was again disappointed and lied to by the owner Jim. He has no clue about what is happening in his business or claims that he can't find good help..save yourself the headache and go anywhere else!Service: Body & Trim
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September 2023 by Will Stangroom
I got into an accident in Feb 2023 where someone ran into the front end of my car. My insurance recommended this body shop so naturally I had my car towed there. The body shop promised a completion date on several occasions and never communicated with me that they were going to need the car longer to fix repairs unless I called them myself asking about the status of my car. They had my car for 6 months and every time they got new parts in my car would get pushed to the back of line for being worked on.When I finally got my car back it smelled like something had died inside and they informed me that they had mice all over the facility that like to take shelter in the cars. The inside of my car was covered in mouse poop.Not only was there a mice issue but in addition to this when they said my car was finally ready I picked it up and immediately noticed a loud screeching sound. I immediately turned around to bring my car back and Jim said it they noticed the sound that morning however chalked it up to a timing belt. Upon further inspection they found another piece of the car that had been impacted by the accident that they just completely missed the first time around. Again my car got pushed to the back of line for further repairs.Two weeks later, I went to pick up my car again and 5 miles down the road after picking it up my engine seized up on the highway and I was almost hit by multiple semi's on I-70. I had the car towed back to the body shop and they claimed the cause of the engine being fried was due to an antifreeze leak that they said had been happening for some time.As someone who regularly takes their car in for servicing I knew this could not be true. The body shop would not take responsibility for the damage to the engine so I had to get my car towed to my dealership who was able to prove to my insurance that it was 100% the body shops fault for my engine seizing.After insurance paid him $12,000 in repair costs the car is now deemed a total loss due to a fried engine and a crazy amount of damage to the interior from the mice.This was by far the worst experience I have ever had dealing with a body shop for auto repairs.
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September 2023 by Seerie Southwick
Do not hesitate to take your car for repairs to this shop. Very dependable, great work and very friendly staff.Heidi and Jim are helpful, honest and the work is very well done!!
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September 2023 by Marla
Jim did a great job in repairing damage on my older BMW. They were on time and friendly. It looks better than it did before
