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November 2023 by Adam Gunton
Why would anybody bank here? I brought over 2 million dollars through this bank before going into nonprofit and that’s when they started to stop caring.I’ve been told twice that I would get a call on my cell and never did. Tellers say they “don’t know anything” after doubling fees out of the blue without telling anyone and they offer NO SERVICES that make you want to use them. Any big bank is better than them because at least they have services for banking and banks you can use outside Colorado.Literally, pull your money from here and go to Chase. There is NO reason to bank here.
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October 2023 by D
Never get a loan or mortgage at FirstBank. They will lie straight to your face. They must have some kind of "How to Lie to the Customer" training program at FirstBank or "How to Bait and Switch" training program at FirstBank.They should change their name to LastBank.
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August 2023 by chris howell
Zari was extremely helpful and I love this bank they are so helpful!
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January 2023 by Kate Demolli
Worst banking experience I’ve ever had. Rude, long wait. I wouldn’t give them my money if they were the last financial institution on earth.
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December 2022 by Kick Biscuit
The worst ATM EVER!! Never works. About pull my account go to bank that actually cares. Been here for 30 years. Same terrible service
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November 2022 by greg jones
Yes first bank, did not give me a loan ,I have good credit , went to KeyBank loan approved
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June 2022 by Justin Gillis
go to atm about every few days and either the atm isn't working or they have security picking up cash and when they leave its temporary unavailable. why even have an atm if not going to work all the time. waste of time.
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December 2021 by B L
I'm a female with Autism. Whenever accessing my account the banker literally plays games with you. I live over 3.5 hour's from the nearest First Bank and was told to come into the original location to verify my account because I didn't remember the physical address of the bank to access my money. They then asked me the date which I opened my bank account for verification! I said I didn't remeber exactly because I was a new mom then. They said, "You don't remember what year you were even pregnant?" I said, "No because I had a miscarriage" and couldn't remember if I had opened my account then!!!! No bank should refer to my uterus for access. They asked all my security questions, social etc. They are horrible people that bait you with mind games to get a reaction.
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November 2021 by French Montana
This bank gave my name and account number out to a customer and then my account balance was $900 less and they aren't fixing the problem or offering to make it right in any way. Changing banks today. This is not the first time they have messed up something.
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October 2021 by Christina Smith
They pulled my credit when opening a checking account and gave me their word they wouldnt! I was attempting to get a morgage loan and couldn’t let anything lower my credit! Pretty sure she ran my credit because she got an incentive to get people to apply for a credit card. Also their atms are alway down or they don’t restock the envelopes. Worst bank I’ve ever had. Go with a credit union! The credit cards at 7-16% instead of 21-27%
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May 2021 by David Hale
Serviced accounts efficiently, and accurately.
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April 2021 by Ash Staunton
I’ve received excellent service here many times from Aimee Mattwig. Thanks again.
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February 2021 by DJ Coleman
The staff have been wonderful with me here and I enjoy engaging with them. Sometimes the services take a while to finish compared to other FirstBanks that I've been to.
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December 2020 by Stephanie Sommers
It took 15 minutes for the teller to cash my check. Nothing complicated, extremely straightforward. 10 customers came in and left while I waited. If tellers are still training they should not be left alone. Horrible customer service.
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December 2020 by Mathew Maldonado
I like it Kool place
