-
September 2025 by Patrick Sobecki
Used to be great local bank, but just became branches of the massive, unhelpful, and customer-alienating PNC bank.
-
July 2025 by Joe Bobay
I'm probably biased in that I got to hang out with the heads of the Bank and they were great folk. They have real pro's that helped me through a problem. The feller that helped me should get rewarded. He was a consumate professional.
I've been in the First Bank Nugget's suite for a game, with his bosses. This guy absolutely deserves a game. For reference he took care of my call, at 11:10 on July 25th for Joe Bobay. A helluva professional.
-
November 2024 by Lavonne Brandes
Ive been banking over 20 years with first Bank.i Love my bank.thank you for all you have done for me!!!!
-
August 2024 by L H
Don't open an account with 1st bank. They will change your account terms at random and start adding on punitive fees, not for over-draft, but for lack of wealth. This bank is a rip off for normal working class people.
-
June 2024 by Danilda Polanco
Stop by this branch with the hopes to open accounts for my kids but waited around for over an hour and no one helped us. they said they were in a meeting and no one was available.
-
February 2024 by Darcy G.
For at least the last year the ATM is out of order or just completely off literally 99.9% of the time.
-
April 2023 by Ben Uw
Atm always works
-
April 2023 by John H.
Excellent service, friendly staff.
-
April 2023 by Fancy Dancer
Brendan and Stephanie gave terrible customer service in the drive up line. Please review with Brendan and Stephanie how to properly help customers through the drive up line
-
October 2022 by Mathew Maldonado
Can't wait to drive my Lowrider and hit the switches
-
August 2022 by J W
Brendan and Stephanie gave terrible customer service in the drive up line. Please review with Brendan and Stephanie how to properly help customers through the drive up line
-
July 2022 by Colleen Hennessey
My experiences, the leadership in this company is rotten to the core, a really toxic, hypocritical culture. Forget about diversity, equality and inclusion with this bank. They stereotype, pass judgement and discriminate. Best to go elsewhere.
-
June 2022 by Stacy Rhodes
I was in complete distress when I called here... until Gabriel Belatorie immediately addressed my needs as well as calming my nerves due to multiple fraudulent charges on my account in the last few months.She is a gem and I wish I could thank her hand and thank her graciously!
-
August 2021 by Ricardo Nievez
Usually, I don't put a negative review but it left me no choice. There's things it never change for this new years eve or even during the PDC(pandemic).One, the bank managers weren't being polite enough for an acceptable truce and outcome, instead choosing to ban me.I don't know what, is the problem with them only because of the policies. I just feel it was wrong to be banned. I had an issue with the same manager at this location. I want to make a new complaint.I don't feel it's fair to deal with it, and I don't feel in the policies, doesn't say about banning. I am willing to be regretful, I do change. Just please, be more fair at least for my birthday wishes instead, just being selfish. That's why I'm asking a truce. I wish manager , can be more equally fair.I need a bank, but an online bank does not have to be in the same location.I want, this complaint to taken over about the current manager.
-
May 2021 by June Hayes
Everytime I go to make a deposit at the drive thru there always so friendly and nice to me I love my First Bank the people are always very helpful and understanding of others needs thank you First Bank Employees at the First Bank on Miller And West Colfax near Lowe store sincerely June one of your customers that is all ways very Happy and I Feel Good About Myself After I leave there Every time it's because of the Great Workers there Thanks Again For Always Putting. A Big Smile On My Face When I Drive Away From the Drive thru ?
