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April 2024 by Sara Cunningham
They signed me and my husband up for a “free” rewards program. We double checked with the girl and she confirmed it was free or we never would have signed up because we only shop once a year or so. For the past 2 months we have been getting charged $11.99 a month for this when we were assured it was free. We never even gave our card information, it must have been taken when we paid.
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March 2024 by Michael Collett
NEVER take their "free" magazine subscription. They will charge you. And the magazine company will continue to charge you months after the cancelation.
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March 2024 by Kye Woo
DO NOT GIVE THEM YOUR CARD INFO.They signed me up for the fye subscription (they said it was free when I specifically asked) which charged me $11.99 a month, AND signed me up for the Rolling Stone magazine which charged me $26 a month. I even called Rolling Stone and canceled the subscription two months ago, but guess what came in the mail again today ugh. I haven’t been to FYE since last year so it seems like they’re just regularly selling all customer info.
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March 2024 by madimyu
Worker here signed me up for a membership claiming it’s free, and surprise surprise an $11.99 charge comes a couple months later.Do NOT sign up for a membership here. Their items are marked up WAY higher than where you can get it elsewhere, and they obviously are a dishonest business.
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March 2024 by Adam Sims
2:30 on a Tuesday and they're closed
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January 2024 by Cobalt Error
One star because their on line sucks. I’m sure the actual store is rad, but their only is junk and order cancellations don’t exist.
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December 2023 by Robert Haynes
Do not enter unless you plan to spend more money than you want. This place is amazing for people who love pop culture and collectibles. I can't go here unless I have money or leave my wallet at home.
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November 2023 by Christopher Levin (Crooked Pinky Fingers)
SCAM ALERT!Do NOT sign up for a membership. They will assure you it’s free. IT IS NOT!Just finished disputing it with my credit card and their gaslighting customer service line.Save yourself the trouble and go elsewhere. Not worth the stress.
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November 2023 by Christopher L.
Scam scam scam scam scam! This place is completely disgusting. Just had to deal with cancelling a membership I was reassured was free. Seems to be their pattern. Must be forced to fill a quota. Absolutely despicable. Will NEVER return.
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November 2023 by Cindy Rose
2023-Oct. This store was inside the Colorado Mills Mall.There were lots of sales and really cute items here.The staff didn't explain to us that there was a buy one get one 50% off sale on the item that we purchased. I was sort of disappointed.Happy Shopping!
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September 2023 by priscilya varela
Been here since last year to buy my kid the aphmau mee mows, about 3 weeks ago I went in as usual and was told by the cashier if I wanted to sing up for rewards, before I said anything she said it's free I just need your email, when I was going to pay cash she said we only accepting cards and runned my card about three times and, I received an email saying I'd be charged 11 for said "reward point card" I cancelled it in that same email since it gave me the option, not coming back.
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August 2023 by rat boy
It's a cool place with lots of anime stuff but they signed me up for their membership without telling me or giving me a choice to decline. You guys are pretty awful for that
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July 2023 by Presley Nemecek
This store stole my credit card information.I used to love this place for all of my merch but last month I went into the store and bought a single item. I was pitched a FREE rewards account and I would save 10% off of this purchase. I work in the mall as a manager of one of the stores and my store offers something similar (actually a FREE rewards account). So I agreed. All they asked was for my phone number and email. No red flags whatsoever. In turn they showed me the benefits of the program and it seemed like a pretty sweet deal. What I didn't know was that they stole my credit card information from the TRANSACTOIN which I didn't agree to and started charging me $12 a month until I cancel my "subscription". So much for free rewards program.Don't go here. They will scam you and steal your credit card information without you knowing.And a message for the store: I will be contacting Colorado Mills Mall Management.Thanks
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July 2023 by Jennifer Nava Bello
I (like others who have posted a review) was scammed by this store. I agreed to a free membership only to later discover that the manager put me on a Platinum Membership plan which charges me $12 a month. Upon signing up, I asked the necessary questions to ensure I wasn't joining a membership I'd have to pay for. It is not an exaggeration to say that I asked about three times if there would be any future fees. The manager hid the fact I would, in fact, be charged in the future. I will no longer shop at this store. It's appalling what they did to me and others. Many things are over priced as it is, but to scam customers into paying for a membership is disgraceful. The company, and more specifically, the manager of this location should feel ashamed. This is exactly how you lose customers. ?
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June 2023 by Nathan K.
This place is a scam they will sign you up for a recurring membership without you knowing don't shop here!!