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February 2024 by Martin Lynch
Had my annual tankless domestic water heater flush service. Scheduled a week in advance. Technician called and texted to let me know he was 10 minutes from arriving. Came a little earlier than the scheduled time. Flushed the heater within 30 minutes. I highly recommend them for this service.
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February 2024 by Jay Lopez
We have a unique water heater that is very difficult to service. Keith, has been incredibly responsive and helpful when we have had issues. The last service did not go perfectly and Keith was quick to respond and correct the problem at no charge. This is how business should be done. Life long customers now, for sure. Can’t recommend them enough.
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February 2024 by Darla Pierce
Dave did a great job! My Rennai closet is a tight fit and Dave did a great job!
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February 2024 by Ryan Giebel
Hot Water Now has been amazing for MULTIPLE properties! Keith is always extremely prompt with returning calls and getting a technician sent out ASAP. Their pricing is fair too! Can this combination of service and affordability be too good to be true!?...NOPE! They're the real deal!
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February 2024 by Keith Bohall
Great one!
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February 2024 by Jeffrey Fendrich
The technicians were only out at my condo for 20 minutes and charged me $670 to replace a $30 part. They also tack on a "3%" credit card fee which they just round up to $20 in this case. I would not recommend this company to friends or family.
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January 2024 by Clayton Mahana
Don’t not use this company! They were at my house for 20 mins told me what I already knew, ended up ordering the to wrong part and charged me $385. I emailed them to inform them about what happened and my dissatisfaction and that I wanted to talk to a manager. I was contacted by an individual named Keith and was told he would look into reimbursing me for some of the cost and he never got back to me! If you want a company to steal your money, has no regard about doing the right thing then this is the company for you!
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January 2024 by Amanda Smith
Had a water heater decide to call it quits after only 4 years of use. Because of that it was still under warrantee, but the labor warrantee expired. Was told by the manufacturer to drain it myself, take it back to the point of purchase, and to get a new one and install it myself. How am I going to put a hot water heater into a little Subaru? Not many plumbers would help me out with this situation since the unit wasn't their's and was under a warrantee. Hot Water Now! was not only willing to help, but the techs that came out, Jose and Max, were super polite and helpful during such a stressful time in my life. They drained my unit, got it back to the point of purchase, helped me return it, helped me get a new one, and installed it. I am so grateful and will definitely use Hot Water Now! again in the future!
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January 2024 by Deb Hapke
Hot water now team is outstanding
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October 2023 by Bill Mcclinton
On time every time, work is fine workers are kind, let him do yours he has just done mine, once a year so have no fear! rated 4.9 just about a 5. lol
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October 2023 by Anne
I have used this Company 3 times now! They are competent, communicate well, get you in asap and obviously do great work! The last 2 companies I tried never fixed my water issue (tankless wouldn’t stay hot) and overcharged me for the imposition.. ????
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August 2023 by Jacob K
Applewood quoted me over 6k for a new 40 gallon water heater install. Hot Water Now’s quote came in under half that price and they were able to complete the work within 4 hours of my initial call. Would recommend!
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July 2023 by Melanie Douglass
Called this company to do a gas line expectation. They were aware that the gas was shut off by Xcel. Was charged $290 for their time and was told by the owner that the diagnostic testing was including. After they left I called Xcel to come out and turn the gas back on. Was informed that the plumber hadn’t done the job correctly and they needed to come back to. When I called the company to come back out I was told it would be another $225 for the diagnostic testing. Why would I pay twice for the job to be done correctly the first time!? Now it’s been 10 days with not gas.
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June 2023 by Jonathan Koehler
Outstanding customer service and integrity. Hot Water Now saved me thousands of dollars by accurately assessing the issue with our tankless water heater and advising on only the necessary repairs after two other contractors informed us we needed to replace the entire unit. Keith and David were very professional and provided exceptional service. Highly recommend!
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June 2023 by Joshua Collier
Our Eternal tankless stopped producing hot water last night and would fluctuate from cold to lukewarm. Unfortunately, that company is out of business and parts are not available. MaryAnn was quick to accommodate my request for someone to come out and look at it and Dave provided excellent communication for what the problem was. The solution is to replace the tank (Rinnai) , but Dave was quick with a quote, and is working to do the replacement today! Financing options available via email when approving the quote made this a very simple process. Looking forward to hot water later today!
