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November 2023 by Kate Olson
Yanaira & Tyler are professional & great to work with ?
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August 2023 by Emily Beckstead
Everyone is always super friendly and extremely helpful!
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April 2023 by Raymond Rosewell
Tyler was accurate, fast, and friendly.
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November 2022 by Mike
Keybank is far the worst BANK. If you plan on opening a business account, DONT! I had fraud of $2K+ and got no warning or block on my account. Customer service is trash, some of its outsourced. lol For anyone reading, Banks are controlled by stocks! They don't care about you or your money. You're just another product.
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August 2022 by EDT
They never have enough employees to help customers, so it can be a waste of time standing in a long line. That tells something about the corporate if they can't keep their employees, they will not be able to keep customers.
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January 2022 by Jy Bre
Wishing I looked at the reviews first before joining, I'm experiencing issues with fees, no call backs, and being blown off by this bank so far..they will not alert you to fees they take out because supposedly it's a "federal regulation" and not key banks problem. They are quick to not communicate, or return calls and will give you PLENTY of excuses and lies that they can't do anything to help you. They will tell you it's your responsibility to keep track of your money which is true but they do not go the extra mile to make sure your a satisfied customer. I was told by a banker at this location that I'm not the only customer they have and was basically blown off as just another customer with a issue that clearly he didn't want to deal with. They don't offer to help at all and you can tell they don't care. I'm not saying this because I'm upset but DO NOT JOIN KEY BANK PERIOD!!! you will regret it.
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October 2021 by jim douthett
Very poor service held my money for 7 days after the withdrew from the other persons account then was upset because I took my money when they finally released it now want to charge me money to close my account too bad you can't give 0 stars the worst part is the people at the counter are always so nice and friendly but the personal banker rep was not nice and the Manger doesn't even call u back
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March 2021 by Ottmar Go
So far so good. I just opened a bank account and they were friendly and really helpful.
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March 2021 by James Ashlock
Key bank is deceptive and greedy, they do not explain things to thier customers. In short they are greedy thieves that want to take your hard earned money and u should not bank with them!!!!! Go with any other bank
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September 2020 by Deb Ainsworth
Deposited funds for credit card payment. ATM took money then nothing. Asked if I wanted more time or cancel. Canceled. Waited a long time for card. No money. 3 to 10 business days for my money. Credit card payment is now late with a late fee. Have no way to cover it on time?
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April 2020 by Nicole Roman
The tellers are always more than nice to me I have never had any problems there.
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February 2020 by EURONYMOUS
Went here to open an account and sat for 45 minutes waiting for an employee to come back from "lunch" who never showed
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August 2019 by Sara Suazo Aguayo
Deserves no stars Rudest tellers ever.How to stop over here on the way to switch over my sales license and I stop to use the bathroom at the bank since the Best Buy was close next-door. Apparently they don’t let people go to the bathroom even if you use their ATMs and give them business. My advice to anybody is the bank anywhere else but here if you want to be treated like a human being
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April 2019 by Sara Aguayo
Deserves no stars
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April 2019 by Sara A.
Rudest tellers ever.How to stop over here on the way to switch over my sales license and I stop to use the bathroom at the bank since the Best Buy was close next-door. Apparently they don't let people go to the bathroom even if you use their ATMs and give them business. My advice to anybody is the bank anywhere else but here if you want to be treated like a human being
