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February 2024 by David B
I've been here multiple times and nobody helps me. They'll radio over the intercom for other employees to help, but nobody ever shows up. I've waited up to 20-30 minutes before, but to no avail. It's a bummer this place can't prescribe anti-depressants because them repeatedly ignoring me is pretty upsetting. Not going here again...
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January 2024 by Cc F.
They had a row of barbecue grills on end of season clearance. Nothing about them being defective, just end of season clearance. My husband bought one and brought it home only to find out that it was missing one of the burners. He brought it back within an hour , and was told he couldn't return it, and would have to contact the manufacturer. When he spoke to the manager and explained that the grills were not sold as defective, she was incredibly rude. He pointed out that there was another grill, same model, with no missing pieces next to it, and he wanted to exchange it for that one. After a lot of pushback, she finally told him that she would do him a favor just once and exchange it. We've spent so much money at this store while remodeling our house. It used to be a great store, but this manager is unhinged. She did the exact same thing to me about 8 months ago when I tried to return a microwave that I ordered online, after finding out that the dimensions online were wrong. Home Depot is a few miles down the road and worth the extra few minutes drive. No issues with customer service there, so we've exclusively purchased all of our job materials there and have been very pleased with their service.
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January 2024 by Ann G.
we bought a new refrigerator from our local Lowe's store. The first one they delivered was dented and the water system did not work correctly. They then brought us another one. Which also was dented. At this point they told us they would give us a credit, and they bought us a third one which works well. When we went to get the credit, they gave us a measly $25 for our extreme aggravation and the loss of some of our food from thawing and going bad. We would never recommend the Lakewood Lowe's store. If I could give it a zero I would. I am also canceling my credit card that I got from Lowe's and will continue to shop at Home Depot.
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January 2024 by paul chavez
Places great for cashier is very helpful and a nice I'm handicapped and help me with my
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January 2024 by Dixie N
Unfortunately, they didn't have the 4" square tile I need, but the rep helping me gave me some great ideas for future projects.
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January 2024 by sami schiller
Great location service and selection! :)
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January 2024 by Robert Ross
New manger Steve very savvy and knowledgeable great work just got a business account set up
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January 2024 by Amy Arpan
The absolute best customer service and tends to carry things the other stores don't
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January 2024 by Rudy Torrez
Very helpful and friendly staff
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January 2024 by Marcia Brislane
The people there were very helpful and the prices are good. I ordered online and a friend went to pick up a storm door for me. They called me to make sure that the person picking up my order was the right person.
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January 2024 by Kathryn Aiken
They always have what I need or something comparable to what I am looking for. It was a quick shopping experience I knew what I needed which was pvc trim moulding and there was no lines I was in and out in 10 minutes
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January 2024 by Rob Key
Poor customer service at this location on W Colfax. Ended up driving out of my way to Arvada store and they were very helpful.
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January 2024 by Arturo Aguayo
Well stocked store and very clean. Good location.
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January 2024 by Darlene Deffenbaugh
Needed to buy moving boxes, it was easy to find
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January 2024 by Guadalupe Gallegos
Went to get a tree and was blessed with not only a good deal but we had a great experience with the workers. Thanks ?
