Major Medical is highly praised for its exceptional customer service and support. Patients consistently commend the staff for their attentiveness and friendliness. One reviewer highlighted their experience with Mark, a respiratory therapist, who provided clear training on a CPAP device and showcased excellent communication skills. Another customer appreciated the assistance received for an electrical hoyer lift battery replacement, noting that even when the necessary part was unavailable, the staff found a temporary solution. Traveling clients also reported receiving outstanding help, including support for missing parts. One individual shared a seamless experience when their CPAP machine required repair, with Mark efficiently diagnosing the issue and providing a loaner device. Additionally, David received recognition for his courteous and patient assistance in helping a customer obtain a scooter, demonstrating thorough instructions and support. Overall, Major Medical is described as a reliable and caring provider, committed to ensuring customer satisfaction and addressing their needs effectively.
