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March 2024 by Justin Dye
"Are you finding everything okay?". Three times, three employees, three minutes. Leave people alone and let them ask for service. I recognize that it's probably a corporate directive, so hopefully the overlords will get it through their money-grubbing skulls at some point: consumers are not completely feckless twits.
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October 2023 by Stephen Lochner
It is rare I do a 1 star, but want to share my tale of whoa about the return/exchange policy: While the store is great and folk working there are doing a good job - the return policy stinks!!! Bought a pair of shoes for my kiddo and they broke within 2 weeks of purchase, went into the store to exchange the damaged shoes for new ones since they broke, but the return policy is strictly "unworn" condition - summary if you wear them and they break - NO EXCHANGES!!! Unless somehow they break while you are putting them on the 1st time?
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October 2023 by captain khronick
massive shoe store... if your looking for something in particular they probably have it
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July 2023 by Elizabeth M.
In line behind 26 ppl!! No joke. And just counted 14 ppl behind me. The registers are not maul functioning. WTF? 5 ppl working on the floor( the ones that got rejected from working at the renaissance festival and maybe worked at game stop once. Don't shop here unless you bring a snack and water
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June 2023 by Paul Deceglie
Nice store. Airy and bright. Large selection. Good prices. Sarah was a great help.
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June 2023 by Rebecca Logan
At least 10 people in line and the man (Casey) we asked for a 2nd cashier said "we can't spare anybody"
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April 2023 by Andrii Prokopchuk
a good shoe store, a large selection of both women's and men's shoes... But the price, in my opinion, is expensive$$$
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April 2023 by Art Castro
Big variety, which is nice, but same price at other stores that are similar. Not much savings. Young women at cashier was rude & not very accommodating to hold shoes to check something else. It was very disappointing since we have shopped here before & never had issues until now.
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April 2023 by Carmel Collier
Checkout lines are long. Thankfully, they move fairly quickly. It would be appreciated if small & large sho sizes had bigger stickers since there are fewer of these sizes - mainly size 5 & size 10-12+. It's not fun looking for shoes for these sizes. Staff is friendly even though they are overwhelmed. Mgmt should find better ways to help staff & customers have a better experience.
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December 2022 by LaVern Glosson
EVERY SHOE you can imagine and more! This show store makes my heart very happy. Very organized, clean and lots of seating for trying on lots of shoes!!
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September 2022 by Francisco A. Ybarra
The day at Colorado mills mall was great and fun for the whole family not only that but I find all the gear I need the mall is recommended. Dank 5150....
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September 2022 by Francisco Aguilar
They rudely kick people out before they even close, why list a closing time and kick people out before that time nonsense store
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August 2022 by Miss Nightmare
Despite what these people say I genuinely love this store everyone’s been very helpful and kind. The lines a little long yes but i found out its because the cashiers have to check each and every shoe box to make sure you get both of the correct shoes since customers like to put shoes in the wrong boxes?The bogo deal is a bit confusing but if you ask someone they explain it to you clearly and even give examples great store would shop here again
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July 2022 by Devin Agee
This place sucks. Waited in line for 20 min with one other person in front of me. All employees just standing there on the floor. I watched the manager leave and I walked out side and she is sitting on the ground vaping.. no sense of urgency or customer service. Yet they have every register is hiring. They can’t utilize the help they have so what is hiring more people to stand around going to do? Won’t return. Very rude.
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June 2022 by Leah H
Waited over 30 minutes to check out at end of day on a Sunday. Only two registers open and the line was wrapped around the store. It was like that earlier in the day as well which was why we came back. Line moved VERY slowly and several people left. One group was at one register for over five minutes with some kind of issue. There didn't seem to be any processes in place for expediting a long line or quickly solving problems. It's a discount store, but better management and customer service are needed. Will not be going back. Unreasonable wait time is not worth the discounted prices.
