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March 2024 by Mr. Fix It
⭐⭐⭐⭐⭐I recently had an exceptional experience renting a storage unit from this facility, and it's all thanks to the outstanding assistance provided by Corrie. From the moment I walked in, Corrie went above and beyond to ensure I found the perfect unit to suit my needs. She was incredibly knowledgeable about the various sizes and features of the units available, and she took the time to answer all of my questions with patience and professionalism.Not only did Corrie help me find the right unit, but she also made the entire rental process seamless and stress-free. Her friendly demeanor and genuine desire to assist truly made a difference. The facility itself is clean, well-maintained, and secure, providing me with peace of mind knowing that my belongings are in good hands.I highly recommend this storage facility to anyone in need of storage solutions, and I especially commend Corrie for her exceptional customer service. Thank you for making my storage rental experience a positive one!
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February 2024 by Nick B
Got great service from Corrie today while opening a new account. Fast, professional and customer service oriented! Unit is clean, ready to use and available immediately. Thanks a bunch
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February 2024 by Sherry Collyar
I Reserved a unit online for 2-1-24 move in. I got several calls from them to make sure I would get there to do paperwork and PAY! Went today 2-2-2024 more than an hour before closing time to get everything set up and pay the rental and when my daughter and I walked in the door Elana said "so what can I NOT do for you today"! How rude can you get! I told her I that I had reserved a unit and was there to do papers. She proceeded to tell me she was headed out and would be leaving soon and I didn't have an appointment. She had actually been the one to call me the day before and said "just come by tomorrow, I'll be here from 1:30 to 6! She then proceeded to tell me just do everything online! That's how you need to do it anyway! She never looked up from her computer and established I was even there. The only reason they get a one Star is because you have to give that in order to do a review!
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January 2024 by Sheila Stoffels
My husband and I needed short term storage between homes. Lu, the manager, was most helpful in giving us the best deal for our needs. There were no issues when we terminated our contract. If I need storage in the future, I would definitely come back to this facility. Lu does a great job helping her customers.
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September 2023 by Lana Gamino
Manager very nice and helpful. The facility was clean and well tended.
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May 2023 by JWK
Lu and her staff are polite, helpful and knowledgeable, highly recommended using this location for your storage needs!
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May 2023 by Kate Hagerty
I would like to rave about Lu at Public Storage located at 10201 W Hampden Ave and the customer service provided by the Corporate Office. Recently I had an issue and she worked with the Corporate Office to provide a solution within 24 hours. Not only did they solve it, they did so with true compassion. I am beyond grateful. I have been a client since 2020 and will say that is a great location to work with!
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May 2023 by JW K
Lu and her staff are polite, helpful and knowledgeable, highly recommended using this location for your storage needs!
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April 2023 by John Busby
Lu was excellent explaining everything concerning renting my storage unit.
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March 2023 by alicia seveland
Lu is amazing and helpful every time I have to talk to someone! The facility is always clean and easy to get in and out of too!
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March 2023 by mary “Mert” simonsen
Very helpful people that work here.. The property is alwaysNice and clean ..
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February 2023 by Mario Alfonso
Super Fast and easy online rental, clean property and Lu helped me find my unit and was very helpful!
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December 2022 by Shaye Scritchfield
This facility is in a pleasant and peaceful area. Moving in was a breeze and the front desk staff, Leslie and Lou, are very cordial and helpful. The facility and units are also very clean and secure. I have peace of mind knowing my valuables are stored here. Thanks Public Storage!
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December 2022 by Jovana Popic
Lu was so knowledgeable and helpful:) and the space is huge for the price. Very pleased.
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October 2022 by Patrick Fox
Great facility! BIG ! shout-out to Marney for making it an easy and promising process! Great customer service and a astonishing attitude!
