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October 2023 by Lyubov L.
The best RUNNING store I have ever been to. Warm welcome right from the door and I felt like a valued customer immediately. Huge inventory, everything a runner might need -- including super shoes, regular running shoes and even NEWTONS. Very kind personal, special thanks to Isaac for providing the best service. Definitely my new favorite place as a runner!!!
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October 2023 by Andrew
Love runners roost, always has the nutrition options I am looking for. Last visit I stopped by for some new shoes. I typically go with a similar style but after talking to Ryan and with his help and patience I walked out with a pair of La Sportivas. They’ve been awesome so far. Each employee here can help identify what you need individually. Thanks RR Lakewood ? ?
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October 2023 by Charles F.
Alex helped my mom and I find some shoes that would work for us. I was encouraged to come in after listening to an Apple News+ book review about the slow af run club by martinus Evans, me being over 350lbs and having a size 15 shoe, I am usually a little apprehensive about being judged about my size and not having any selection to choose from. I soon learned that that Alex is also a teacher during the day, so it wasn't surprising that he wanted to explain the features about the couple pairs of shoes that they had in my size. I found one that worked, a pair of sauconies, and as for my size, no issue was made of it, Alex and the other employees were just happy to see me getting interested in running, truth be told this is not my rodeo, I have been on a couple running and health kicks a couple time in the past, here we go again, and hopefully this time I can make it stick. So if you need some new kicks for running or any of the other swag stop on in, you won't be disappointed
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September 2023 by Courtney W.
I work in healthcare and Isaac at runner roost was very helpful and insightful in finding me shoes to support me through long days! I came in with an idea of what I wanted and was not disappointed with the selection shown to me and having my size available. I love the knowledge they have about their shoes and what to expect from wearing them. I left feeling great about my choice and will be coming back very soon!
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August 2023 by Taylor
Jen was an incredible help. I’m a new runner and Jen was genuinely interested in correcting the issues I was having and quick to help me find a solution and a great pair of shoes. I very much appreciate her help and service and will keep coming back to Runners Roost for all of my running needs!
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August 2023 by Joseph Kerski
There’s a reason why I’ve been coming here for 15+ years… The staff is always very knowledgeable and friendly… They never try to pressure you into something that doesn’t fit your lifestyle. And they always have a great selection for exactly what I need. Thanks everyone.
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July 2023 by Elias Gilchrist
Jeremy is really cool and very friendly, and is willing to take the time to actually help you find a pair of shoes that fit comfortably. He was very polite and asked me about my day and work and stuff while he helped me find a pair of shoes. I like how knowledgeable he was about the shoes too, and I really appreciate the vibe and energy he had while talking with me. Thank you:)
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June 2023 by Carson Dilsworth
Great customer service and a very easy to work with staff. Their employees go above and beyond to make their customers happy. I rented a wetsuit for an open water race and it didn’t end up fitting as well as I thought when I tried it on a couple days before the race. They were very accommodating in letting me exchange it for a different one the day before the race. The whole experience was a nice and smooth process.
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June 2023 by Peg D.
I went into this location for walking shoes this morning. I have difficult feel to find good walking shoes for but Amanda our sales associate was so known and helpful. She spent a tremendous amount of time helping me find a shoe that fit great. I would highly recommend this store and Amanda for anyone needing a good athletic shoe.
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May 2023 by Jennifer Vezina
My husband and I came in two Sundays in a row and were helped by Amanda. She remembered our names and helped us a lot by doing a proper fitting and finding some great styles that fit well. We ended up purchasing 3 pairs of running/trail shoes over those visits. Thanks, Amanda!
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May 2023 by Kathi Smith
Been awhile since I had my feet fit for running shoes and have just been buying them with my novice experience from the internet. Amanda was amazing! She spent time finding just the right shoe, fit, and inserts to get me into a pair of shoes and back on the road.
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May 2023 by Antoinette Carlacci
I went in today because I have been having pain in one of my feet. Josh was at the front desk and offered to help me immediately. He made it an exceptional experience. He had me walk, measured my feet, brought out 3 great comfortable shoes. He was so personable and it was truly the best buying experience and I felt so seen and understood during the process. Thank you so much Josh!
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May 2023 by Todd Ruloph
If I remember correctly my sales person was Amanda and she was AMAZING! She answered all of my questions, listened to a couple stories, offered several alternative options and really seemed to care about my needs and not just making a sale. Thanks!
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April 2023 by Nicole R.
Amazing experience and I have to give a shout out to Chris for exemplary service today. Needed trail runners and he took his time with helping me find the right shoe for my needs. Thanks so much for the personalized service. Great selection of shoes, clothing and gear. Highly recommend this running store.
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March 2023 by Briez C.
10/10 store! I bought shoes from them in January and they were so helpful. Moved to San Diego right after and did a half marathon and found out the shoes I had tried were not the right fit for what I was looking for. Called them up and they were so kind and had me go to a store here and find what shoes I wanted and they sent them to me and I'll be bringing my original shoes back in 2 weeks when I'm back in Co. Absolutely best customer service I have received anywhere! Love them.
