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November 2023 by Christina Yong
We had a wonderful experience working with Arvin! He was always proactive communicating with us to provide an update on our car, always available to chat over-the-phone whenever we had questions, and overall made the entire process smooth for us. We loved working with him and highly recommend him!
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November 2023 by Jill Bossow
Arvin Mercado was amazing to work with. The transaction went smooth and exactly as expected. He seems very honest and genuine and I would recommend that you work with him. He even had my favorite radio station playing when we test drove the car. Not sure how he knew that was my favorite, but that was a nice surprise. Love his happy and joyful personality.The buying process seemed simply and easy.
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October 2023 by Andy H.
I wouldn't recommend this place to anyone unless you want to get scammed!! Go somewhere else. The finance manager here will scam you! Don't go near this place they lie about their quotes. All of their 5 star reviews are fake!!
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October 2023 by Michelle Nicholson
Great experience! Mike Burgmaier is the absolute best - he found us the exact car we were looking for, was very communicative, and helped facilitate a quick sale. In this car market it can be weeks / months before getting the car you want. Mike watched inventory and always had our best interest in mind. He was honest, kind and made us feel comfortable throughout the process. Jeremy in financing was also really wonderful. He made the financing process stress-free and positive. We could not have been happier with our entire experience with Mike and Jeremy.
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October 2023 by Jerry Meandering
Fantastic experience purchasing a used Boxster from this crew. Jeff Lott sold me the car and he really was patient with me and a good sport going out on a drive with me to test the car and really feel it out, which is needed for this type of car. Stevinson says that only keep great used cars to keep on their lot, else they go to auction or elsewhere. That definitely appears to be the case here. Only 2 weeks in with my new-to-me Boxster but it’s an absolute gem of a car. No surprises. Thank you!
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October 2023 by Christina Vu
Mike was genuinely nice to us as if we were old friends. We felt appreciated and protected. He had our best interests at heart. He thoroughly explained all the hi tech features to me and helped me with set up. He went above and beyond our expectations. Indeed, this was a top notch car buying experience we have ever received. We would highly recommend Mike at Denver West Stevinson Lexus to anyone who’s looking to buy a Lexus. Thank you, Mike, it was our pleasure doing business with you, sir.
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October 2023 by Allie J.
Process for a cash purchase took exceedingly long. Sales team seemed annoyed that we were even there. Felt like he thought we were lying about our identity and who we are. Maybe because we didn't show up in our shiny shows? (He even told me to change my answers on the screening questions, which I refused to lie). I do get they have to be careful about fraud. Finance manager was of course very nice, she wanted to upsell us. We were verified by then so it was okay to get more money out of us. Won't go back because of the sales guy seemingly pained we were there.
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September 2023 by Phil E
There is no way our buying experience could have been better! Pete was friendly and professional throughout the whole process, and the car was spotless. The finance office explained everything clearly and at no time did we ever feel we were being pressured into anything. I would absolutely, without hesitation, recommend buying from Stevinson Lexus.
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September 2023 by Sang Anh
This is my first time buying a Lexus, and I couldn't have asked for a better experience. Everyone is professional and courteous, and I'm very happy with my car. Specifically, Andrew Lovato was an excellent help and a great listener throughout the process. Successful businesses stay successful with people like him taking the lead with customer interactions.
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September 2023 by Marck Hernandez
The most professional dealership I’ve ever dealt with. Staff is friendly and very accomodating especially Arvin Mercado. He made my experience in purchasing an ES 350 vehicle a blast. He went above and beyond to explain what the upgrades I didn’t even know I needed and worked on getting the color I specified, even if it meant I had to wait 2 more weeks. I 100% recommend him to take care of your Lexus needs.
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September 2023 by Rhonda H.
I was looking for a used Lexus and called to check on a car on their website. I was directed to Hop Van a sales associate. He was very knowledgeable and helpful. He had answers to all our questions and wanted to make sure we were getting a car that would meet all our needs. I am so glad that we had the honor of working with Hop and would recommend him to anyone looking for a car.
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August 2023 by Glenn Rhoades
What can I say. Josh Shipp is the best. He listened to our needs and steered us to a perfect match for Karen and myself. This is my 3rd Lexus starting in ,2003 with an SC400, then a 2007 GX470. The car a 2015, ES300h is incredible. Seek out Josh and let him be your guy!
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August 2023 by Yadira Duran
I recently had the pleasure of working with Brianna, I must say, she exceeded my expectations on purchasing a vehicle. From the moment I walked into the dealership, she greeted me with a warm smile and made me feel instantly comfortable. She answered all my questions patiently and thoroughly, ensuring that I had all the information I needed to make a well-informed choice.Overall, my experience with Brianna was exceptional. Her attentiveness, knowledge, and patience made the car-buying process smooth and enjoyable. I highly recommend her to anyone in search of a car. Thank you, Brianna, for your outstanding service!
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August 2023 by Ali xo
Dealing with dealerships is usually an experience I dread and try to avoid, but Andrew is genuinely the best salesman I’ve ever dealt with! I was an out of state buyer who ended up flying in to make the purchase, and he made sure to answer all my questions and have everything ready to go for me by the time I flew into Colorado so the process could be as easy & fast as possible! For any out of state buyers reading this, they also have a fully online option of purchasing the vehicle which is very convenient as well. Everyone here was super friendly and helpful. If you’re looking to make a new car purchase, id highly recommend Stevinson Lexus of Lakewood!
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August 2023 by Chardell R.
Lexus has always been my families vehicle of choice for many reasons.Reliability, the gorgeous paint, and the beautiful vehicle interior and exterior designs.What keeps my family coming back to Stevinson Lexus is your STAFF!From our long term-car buying relationship with Jerry Amado to our new experience with Danny Gstalder.Jerry treats my family like we are visiting royalty, but even better he makes us feel at home and like we are part of his family. Jerry is ALWAYS genuinely happy to see us and takes care of all our Lexus buying concerns and questions. As stressful as buying a new vehicle is, Jerry makes our experience a real pleasure! I experienced a horrific situation in my personal life, that led me to purchase a new car, when I wasn't really ready to part with my old vehicle. Not only was Jerry kind and sympathetic but he made sure I got the right vehicle for my needs. Jerry also introduced us to Danny Gstalder, who had owned the Lexus that I was interested in trading my vehicle for. Again, another sweetheart of an associate, he explained why he loved the Lexus, answered all my questions and was very patient with me when it came to explaining the computer system.Jerry has won us over time and time again and now we also have a great relationship with Danny! What a winning combination! I am in love with my LEXUS UX250h and will always feel at home at my Stevinson LEXUS of Lakewood! Thank you Jerry Amado & Danny Gstalder you both are AMAZING!
