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November 2023 by Jeana Hudson
Graham and Josh were awesome!!I’ve never had such a smooth car buying experience before. We arrived in defense mode because of having pains in the past with other dealerships and car salesman—but that was not necessary at all here.Everyone was genuine and made me feel confident in the buying process. REAL people work here!!We love our new Rav4 and are so appreciative of everyone Stevenson Toyota!! Thanks again Graham!!
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November 2023 by Francisco Arias (AriasFco)
Fantastic dealer, amazing sales people and super easy finance!Just got a beautiful Toyota Supra from Stevinson Toyota West.Please talk with Bob Ballard at finance and Bill Hastings over at sales, if they have that vehicle you want, they will be able to help you get it.The staff is super friendly and they have great variety in their inventory.100% recommended if you’re looking for a reliable Toyota vehicle.
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October 2023 by A A.
I went two weeks ago to STEVINSON Toyota West I tried to book appointment because the check engine light flashing.. for service . The service advisor said we didn't have any appointments available almost for 15 days . What kind of a well respected company says we can't do service for your car for more than 15 days . The advisor told me Asbury Automotive Group. bought this dealership from (STEVINSON Toyota a year ago . He said all the delay on schedule because of short staffing.. I am really disappointed on STEVINSON how they sold their dealership to a new company which is not at all capable of handling many customers. I told the service guy I am visiting from California but he refused to fix my car before two weeks. ShameAlso on Wednesday 25th of October the advisor tried to charge me $85 to Oil change and filter for my prepaid service ( I paid for the oil changes for the next 15 times) When he realized I caught him he said you can leave. No charges When you guys will stop your Mickey Mouse job . I am not going again to the fake STEVINSON service So disappointed ‼
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October 2023 by Hunter B.
Graham and Todd were great. One of the smoothest dealership encounters I've ever had. No time wasted and straight to the point. Got me into a nice 4Runner.
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October 2023 by Cliff Worsham
I have nothing but kind words and all the employees at Stevinsons Toyota West. Recently purchased a 2023 Tundra TRD Pro, and Graham was my salesman. Graham was very patient. I did not feel pressured to buy anything. In the finance department, Joshua was very personable, and again, I was not pressured to buy any warranties, and Joshua answered all of my questions. I never felt rushed by any employees. I also wanted to mention a gentleman named Jordan who also works in sales. I was waiting for my new vehicle to have a routine service and just needed help with a few questions, and it is Saturday, and I'm sure Jordan was busy. I also am handicapped and he noticed I was struggling carrying my belongings and jumped right in to help me out. Jeff in finance is someone I can say is very professional and very pleasant to speak with. I highly recommend anyone at this location to help you, but for my experience. Graham, Jordan, Jeff, and Joshua are honest and will make sure you are well taken care of as the customer. Thank you for reading my review...
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October 2023 by Kerry
Floyd was very patient with me during the whole process of getting my new Corolla Cross SUV. He even assisted me with many of its features and was very kind, never acting like he was in a hurry. Jeff, in Financial, was also very patient and never high pressure. I would do business with both of these men again without hesitation.
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October 2023 by Stefania Chis
I have recently visited the Stevinson Toyota West with the goal to purchase a new Toyota Camry. I had no appointment, but I was greeted and helped immediately. Frankie Apicella went above and beyond to answer my questions, test drive a couple of vehicles and was just a great pleasure to work with through the process from the beginning to closing. I couldn’t be happier with the service, and also with the new car that I got to drive home same day.
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September 2023 by Mattie L.
Although we were over looked by many people walking by us, not providing any type of assistance while we were the ONLY car in the bay, the overall service was really good. People that came in after us were served first. We had to ask why. In the end, the service provided us was good. Attitudes changed and we were treated good. Most of the time when we come, we are greeted fast. Service has always been great before. I don't know what happened today.
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September 2023 by Erin Swiatek
I went to a different Toyota dealership before visiting Stevinson. I left the other dealership feeling disappointed and frustrated like the sales rep wasn't listening to me about the car I was looking to buy... like he was trying to talk me into something that I wasn't looking for. Caleb at Stevinson was attentive and helpful and matched me with the truck that met all my needs. Several months later I'm still so happy with my purchase and would recommend Stevinson to anyone! Financing was super smooth and everyone was easy to work with.
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September 2023 by eric johnson
I have been wanting a 4Runner for a long time and decided to finally take the plunge. Mallory Drendel was extremely helpful in finding me a perfect fit on my first visit. I was able to drive away the same day with exactly what I wanted. I would recommend using Stevinson dealerships to family and friends based on the experience I had buying my 4Runner Limited.
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September 2023 by April Cole
Frankie was great to work with! Having recently moved to CO, I knew I needed a vehicle with 4WD. Frankie and Bob made the process as easy as possible, ensuring I walked away with the vehicle I wanted and all of my needs met. Car shopping is such a chore, but Frankie made it a pleasant experience!
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September 2023 by Livia
We purchased a Rav4 hybrid with Roman Tafoya this week. He has been super helpful, communicative, kind, not pushy, and personable. And pretty knowledgable! We reserved a car, and was told we will get it in 3-6 months. Somehow he did some magic, and found us a vehicle in 3 weeks! We love the car, and had a great experience with Stevenson West. The finance department was a little lack luster, and tried to sell us tons of additional unnecessary service (at $250 per month!), but after declining several times, we walked out of there with a good APR and monthly rate. This is my twins’ first car, and they have enjoyed this RAV4 purchasing and test driving experience. Thanks STW!
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August 2023 by Ryan Conn
Shout-out to Tony Salazar who got me in a RAV4 Hybrid. A great dealership experience all around. I felt listened to and sales and finance were both very calm and cool and didn't do any of the overselling and pushing of product that you'd expect from other Dealerships. Stevenson Toyota has hands down been the best car buying experience I have had to date
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August 2023 by Isaac Medina
Caleb Baker was amazing and the team that helped us was stand out! Came just to get some questions but Caleb’s attention to detail and product knowledgeable was so amazing we bought same day. Highly recommend seeing Caleb for your next car purchase.
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August 2023 by Liz O.
We have a family fleet of 5 Toyota vehicles. We have had very good experiences with various Toyota service centers. The legendary Toyota reliability is surely helped by good service centers. Despite not buying out Toyotas in the area, Stevinson's service center has regularly impressed us over the pat 4 years. All the service advisors have been great. The work is well done, on time or close to it, and at a fair cost.Thank you!
