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November 2023 by Shaye D McAuliffe
My car began making an odd sound and since this was the closest car shop to me at the time, I walked in and explained what was happening. Jeremy diagnosed and fixed the problem in under an hour. This is the best car experience I’ve ever had, and is where my business will go in the future. Thank you!!
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October 2023 by Sierra Quintero
This place is awesome! I had to get a new radiator and fan and whatever else goes with that and they did it all! They were extremely fast and professional. Provided pictures of what was wrong in my receipt and called me with any extra concerns/updates. I will definitely be going back anytime I need work done on my car!Service: General repairs & maintenance
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October 2023 by Steve Graham
Like this place in Lakewood. Took my car in for oil change and their coupon checkup. Knew the brakes might be bad. They have drive service to take you home and pick you up(Uber, ..) that is part of service. They will call you if they find any thing wrong, take pictures, and go over options. Have been their before. They are very efficient and nice staff.Services: Air & cabin filter replacement
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October 2023 by Amy Bourcy
What GREAT service!! Super kind and considerate of my time. I had multiple things that needed care and they took care of me in an honest and professional manner. I will be back for my future vehicle needs. Thank you Urban AutoCare!!Services: General repairs & maintenance
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August 2023 by Jay B.
Awful customer service, will ignore your car's needs to get you to schedule future services, or take all day for easy jobs. Do not go here.
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August 2023 by Pete C.
Jeremy and the whole crew when above and beyond helping my tires Expedition with 200K keep trucking. They're all super friendly, helped me out when I needed a few rides and also recommended what I thought need to get done, what I didn't know needed to get done, and that stuff that should get done but didn't have to. Spent way more than I wanted to but it was worth it and the truck made it to the slopes a lot this season. Well done team. Well done. Pete C.
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July 2023 by Blaire Loczko
They were extremely helpful in helping me to understand what needed to be done on my vehicle. Also we’re able to get me in quickly and had my car back to me the same day with all of the work completed as it was a lot. Used the Lakewood location off of Kipling. I highly recommend them!Services: Air & cabin filter replacement
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July 2023 by Brita Perez
Fixed my Jeep a from what I know did a good job. 2 stars because I paid over a grand in labor. Also didn’t report my oil change to car fax.
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July 2023 by Rena Zhu
I frankly know very little about cars and get pretty anxious anytime my car gives me trouble. I got new tires with them, they quoted me very fairly even compared to Costco tire center, and of course they are able to do alignment too so it’s one less trip. The day before 4th of July I got a flat, my tires were fortunately still under warranty, Brittany (who is so understanding and always a pleasure to deal with) was able to get me in the same day and I was back on the road few hours later. Transparent, helpful and courteous.
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July 2023 by Tyler Kilbury
Brittany was amazing. A+ service. They consulted with me on an issue with my 2019 Honda CR-V air conditioning and helped me make a more informed decision. I look forward to working with them again and would highly recommend anyone work with Urban Autocare for their care/maintenance/repair needs.
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June 2023 by Cathleen Snider
I reached out to Urban Autocare for a couple of minor air filter replacement. They quoted me a very fair price and preformed a courtesy check on my car and reported that it is in great shape. They gave me piece of mind by telling me that.I will definitely be returning for my automotive repair needs!Awesome work and great people!!!Service: Air & cabin filter replacement
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June 2023 by Jake Major
Great local spot, treat you like family. They have a great system when they check your car in and send an online profile of your car, what they found rating the fixes as if they need to be completed, or if they could be done without it for now, etc. They've never hidden anything from me, and have always been fair and honest with me in regards to my car and the prices. They are well connected in the community, and if they can't fix the problem, they know someone who can. Love these guys, and tell everyone who needs car work done to take it to theses guys first.Service: Auto maintenance
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June 2023 by Andrew Green
I could not have asked for better service and engagement with the problem. My truck engine was having trouble idling, and they solved the problem, they and did before and after photos with a scope. Brittany is very good on the phone and effective at problem solving.
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May 2023 by Mallory Kruse
I had an extraordinary experience at Urban Autocare in Wheat Ridge. I had just lost my job when my car broke down, and I was in a really tough financial situation. I decided to go to Urban Autocare because it was the closest repair shop. Jeremy was very compassionate and understanding. He took the time to listen to my concerns, and went above and beyond to help me out in any way he could. I am extremely grateful for his help. I highly recommend Urban Autocare for anyone in need of car repairs. The exceptional customer service and expertise of their staff truly sets them apart from other shops in the area.Service: Auto maintenance
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April 2023 by Otto gallaher
Fantastic shop experience with Urban Auto Care! Jeremy at the Lakewood shop kept me well informed. The techs accurately diagnosed the problem, and the car was ready when they said it would be. Will definitely use them again!Service: General repairs
