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March 2024 by Terra Falco
Clean store. Fast service. Short weigh times
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February 2024 by Toni Noto
The best UPS Office store in Lakewood and Denver!
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December 2023 by Klára V
Ouh my god. I Love this store. Specifically worked with the sweetest staff I could have imagined. They literally worked with me diligently for over an hour to try to get my package sent internationally and went above and beyond Jana and JP are phenomenal and darling! I live 30 min away and the trip is worth it the next time I have any shipping needs. If you read this and visit, please send them my love ?
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December 2023 by Tian Flynn
The people at the UPS store at 12081 W Alameda Pkwy are always extremely helpful. Whenever I bring in an Amazon return, need something fragile shipped, or even just need some copies they are always very helpful and make the process easy. They take great care with their packaging as well and I always go to this location when I need something shipped out because I know it will make it to its destination!
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December 2023 by Don Peters
With all the problems that the U.S. has faced this year with shipping, fuel, delays etc. It’s nice to find a place that takes care of you. Deborah has been a life saver for me. She treats me as a person, and gives me the attention as if I was the last person on earth.The staff is great and they make each other look good.
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October 2023 by Sadeha Simpson
There is an older lady that works here during the day. She finds the time and energy to offend me every single time. The first time I came in, she questioned why I was at their store because I should be in school. I had to tell her that I am 31 years old. Today, she decided to be rude with me again. She also thought it was appropriate to tell me that the item I was shipping off looked very used and dirty. I don't appreciate this lack of customer service and will be asking to deal with someone else every single time.
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October 2023 by Paige Pasion
The employees at this location are great. Everyone is friendly, knowledgeable, professional, and they give great service. I tried out the private mailbox service for a few months since my apartment's package delivery service was really bad at the time, and was really happy with the experience I had with this UPS store.
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October 2023 by Steve Holloway
I walked into this store around 300 PM with two Amazon return packages with labels on them. There were 10 people ahead of me in line. Two store employees were helping customers. After standing around for ten minutes, several people got into line behind me but not a single customer had been processed or left the store. I left and went the next day to The UPS store in Belmar where I processed my packages immediately.
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August 2023 by Luke Durkin
20 minutes, and they failed to execute a basic print job. I was looking to print basic color prints on cardstock then basic B&W prints on 8.5x11 cardstock, both from USB. Multiple employees could not figure out how to use either printer. They told me the manager would come help me. I waited 5min and still no manager. So, I left and went to OfficeMax who completed the job with no hassle in about 3 minutes from arrival to walking out the door.
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July 2023 by Helen Zell
I've had really positive experiences at this UPS - They are friendly, quick, and always get the job done. I wanted to give a special shoutout to Jepia Culpepper, the assistant manager, for assisting me with a notarization (interestingly enough, to become a notary public myself). Jepia went above and beyond to answer my questions about the notary process, give me tips and tricks, and relay information about her experience as a notary public. Thanks for being patient with me and making this process so stress-free!
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May 2023 by Michael S.
This location does not honor refunds. Even when customer service (on the phone) tells them a refund is required, this store refuses to issue one. I will not be using UPS again.
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May 2023 by Nicole R.
Great service, staff and offerings. Cannot recommend this store enough! Thanks for being a great addition to the community!
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April 2023 by M Williams
Hi I’d like to personally thank Austin T. for doing a great job. I asked him how I could acknowledge his outstanding service and he humbly suggested leaving an overall good review of the store. The store is big, bright, clean and well staffed. When I walked in, there was an employee attending each customer. I appreciated that. Getting a document notarized was very easy. Austin was very patient with me, and after telling him I was a little overwhelmed due to dyslexia, he took the time to properly show me where to sign without drawing attention to my difficulty. Thank you for not embarrassing me
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April 2023 by JayR Trvlr
Consistent great service, I have been coming here for 4 years and even though sometimes is busy they always try to work faster or even with one employee ?????they’ll be efficient ! That alone is a 5? employee! I have seen it and we were all nicely surprised! But I can say the owner is pretty good covering when is need it. Ty for taking care of our packages, and for being a reliable store.
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March 2023 by osvaldo
I come here often and I am extremely lucky, because of an employee named Jepia . She is very professional and so courteous and very nice to talk to.She goes above and beyond on helping me out with my packages and everything that goes with it. Her smile and attitude goes a long way and I hope the owner of this store and UPS sees my review.
