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January 2024 by Derek Harris
Verizon mobile service has gotten horrible over the last few months. My family has 4 newer Samsung phones, and 6 months ago we used to get 5G and semi-reliable service, but now only get 4G-LTE everywhere, slow data, and constant failed calls. Every time I call support, they gaslight me about it, and make me reset my phone, which never works. Is there a good mobile provider anymore?
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January 2024 by Carolyn Benson
I HIGHLY recommend Aime at this Corporate location. She can calmly listen to your issues AND resolve them all while you sit comfortably at one of their tables.Thank you! Ask for AIME!
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January 2024 by Anthony
I had great service provided by Dominique.
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January 2024 by E W
I switched to Verizon a little over a month ago and got a new phone. Unfortunately I can't remember the person's name who helped me but she's one of the managers and she was awesome!! She is one of the most patient people I have ever met and she stuck with it until everything was perfect. Thank you!!
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January 2024 by Thomas
awesome Experience. Amy is an amazing sales rep. she was extremely knowledgeable, friendly and got me in and out with Zero issues. thank yall so much.
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December 2023 by Frankie Wikoff
Don't trust them
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November 2023 by Kurt Archambeau
Over priced service with Verizon,send my check by mail allowing a minimum of 10 days and I still get late charges,so now it's a kiosk payment. Very disappointed with there service....
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October 2023 by Mike W.
Closed during normal business hours. WTF. Drove 20 minutes to get a new phone and not a soul in sight in this store. On a Friday at noon.
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September 2023 by Chloe
I had an outstanding experience at Verizon, all thanks to Karla and Kristin! From the moment I walked into the store, Karla was ready to help and made me feel truly valued as a customer. Karla took the time to patiently listen to my needs and then provided me with a tailored solution that exceeded my expectations. Kristin's exceptional customer service skills were evident throughout my visit. She was very empathetic and understanding. She went above and beyond for us. Together, Karla and Kristin make an incredible team. They create an environment that is both welcoming and professional. It's clear that they prioritize customer satisfaction above all else. Thank you so much!
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September 2023 by Allen
Marcos was an absolute Rockstar in helping resolve a VERY complex billing issue regarding 3 lines going back to September of 2022. Multiple phone calls and store visits were unsuccessful until I met with him today. Well done!
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August 2023 by Tim Aamodt
Carla helped us and was very professional and helpful. She was very nice to work with . It's the little things that matter . Thank you Carla
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July 2023 by Buster Miller
If I could give no stars I would. Walked in to buy a phone after Talkin to the customer service about my upgrade and they said I could stop by any store. Long story short they told me I needed an appointment because it was 20 mins til close. I asked if I could just buy the phone because I needed it as a birthday gift could you help me. She said the manager said no. I been with Verizon 20yrs definitely thinking about leaving after this. I wouldn't go there to charge my phone let alone do business.
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June 2023 by Option one Option B
I can't believe I made the mistake of going back here again, which was by accident because I forgot what happened the last time I was in. Last time I came in to upgrade my phone and I very clearly told them I did not want to add any insurances etc. They ended up enrolling me in some special coverage insurance plan that was a complete pain to cancel and get money back for. This time went in to replace a device for a new device and they ended up adding a whole second line. I have spent an hour on the phone with customer service and they are still resolving it and I'm waiting for them to call me back. In the meantime I cannot even connect the new device until they remove the second line. Avoid this location!!
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June 2023 by Kaitlyn O'Malley
I was having trouble getting my phone to activate. I popped in at open this morning as Amy was opening the door and she was quick to recognize the problem and resolve it. I think I was in and out in about 15 minutes! Definitely the quickest experience I’ve had and she was very personable. Big shout out thank you!
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April 2023 by Devon Coquillard
Went here with a phone issue (Grandma locked herself out of her phone), Tyler was so helpful and really went above and beyond to help us get Grandma squared away. 10/10 Tyler was a gem!
