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August 2023 by Truthee M.
Once an A+ pharmacy w/professional, grade A staff.Now it's unorganized. A constant influx of employees. It doesn't appear they stay long. The Pharmacist's problem when you can't retain staff.The pharmacist seems apathetic, uncaring, rarely smiles. They've closed two holiday weekends without notice when they weren't supposed to.That means closed from Friday, Saturday, Sunday and Monday,You must wait until the fifth day to obtain script. Ones that can only be filled by this pharmacy, patients suffer, some dangerously. The second holiday weekend the excuse given was that the pharmacist had covid. I learned this was allegedly false when an employee in the general store who didn't know better said the pharmacist was traveling, camping or something else fun. I would never repeat this young man's name. He didn't know he was suppose to remain mum.These were summer holidays, Memorial Day or Labor Day, can't remember if both, or one of each.An alternate pharmacist should've been called in. Had a patient denied their meds nearly five days been ill as a result or worse, they'd be liable imo.You just can't do that when it concerns patient's health.The prior staff and pharmacist that was there prior to this new crew, were there pre 2018 I believe, perhaps 2019. I knew their names. They knew their jobs, and so polite. One in particular always said thank you after nearly every comment.I loved her. I miss them. The pharmacist was also superior. He's the store manager now, sometimes works in pharmacy.Drugs are often out of stock now and regularly.Like others said, you may wait an hour + in the drive thru, long walk in.When you're ill standing in line for 30-45 minutes is difficult if not impossible.I keep thinking it'll get better, but after more than a year now, nothing has changed. I have noticed that the drive thru line has lessened though.Perhaps due to patients relocating their pharmacy. I've spoken to the pharmacist a couple of times recently and she was more helpful. Perhaps we're seeing the light at the end of the tunnel, we can only pray.
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July 2023 by Christina Gloor
The actual worst.
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April 2023 by Karen Wright
It seems they never have rx in stock, always delayed
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March 2023 by Dawn White
Overpriced all my medications and I pay cash. When I asked if the GoodRX card was used the tech appeared annoyed with me and he went to get the pharmacist. He was no more of help. He kept saying that he can't answer why my prescriptions are priced more than what the GoodRx app showed for Walgreens locations. Without excusing themselves, walked towards the back area of the pharmacy and talked for a few seconds about what, I don't know because I was still at the counter waiting. When the tech came back he tried to sell me Walgreens pharmacy discount program at the cost of 20.00 which saves money on prescriptions when customers pay cash. If I do join it won't be at this location. Poor customer service from both the tech and pharmacist. I would drive to the next Walgreens and patronize them. But I found all 3 of my prescriptions for $23. 59 using the GoodRx card at Safeway vs $59 at Walgreens.
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January 2023 by Peter Fathallah
they ran out of antibiotics for my 3 toddlers. i understand. but it took 5 hrs and multiple calls before someone finally transferred the Rx. they wouldnt print it for us to do their job for them either. horrible experiance. if you cant handle the job, dont! King Soopers saved the day.
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January 2023 by Aaron Andrews
Was told to come back in an hour to allow time to fill a prescription for my 11 month old who has HFMD. I came back an hour and 15 minutes later to be to told I needed to wait another 45 minutes to fill the prescription. Upon calling to complain within 10 minutes of being told this, we were told that they actually had it filled and the pharmacist who answered the phone whined about being short staffed. While it is unfortunate to be short staffed in any real world position, this pharmacy has terrible service and sub par customer service skills based on that comment alone. Customers don’t want to hear about being short staffed, they want their prescriptions filled for their sicknesses/family/kids sicknesses. Take your business elsewhere if you care about taking care of your health or others in a timely manner.
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December 2022 by C
Find a different pharmacy. They don’t have enough staff, and they don’t pay staff enough to stay. Walgreens as a company is a ship on fire. Don’t trust them with your health.Don’t believe me? I waited 30 minutes in the drive through, saw people get prescriptions, then was told the drive through was closed due to staffing issues. If you don’t want to deal with that, find another company to get your medications from.
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November 2022 by Joe Morales
Horrible service - can't get though when using phone. 8 hours to fill a simple script! Lost a 10 year customer!
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October 2022 by Codey J.
I had been using this Walgreens as my primary pharmacy for over 20 years. Over the past 6 months the service has been getting worse and worse. Now they are randomly closed on weekdays with no prior notice. Yesterday my daughter had surgery at Children's Hospital and they called on pain medication to Walgreens for us to pick up on the way home. Before we left the hospital I called to make sure that it would be ready since I had a child in pain with me. The automated message said the Pharmacy was closed (On a Thursday). I called the store and asked what I was supposed to do about my child's pain medication post surgery. They said go to a different Walgreens and they will transfer it. But guess what?! You can't transfer an opioid. It has to be picked up at the store it was wired to. So Childrens had to scramble to find the doctor and resend the medication to King Sooopers. If I hadn't have called to check I would have been home with a child in pain with no way to get her medication. Do not trust you prescriptions to this company. They can't keep pharmacies open and it's a crap shoot if you will get your RX. Never again... I'm done.
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October 2022 by Eric Barrientos
They can’t or won’t hire enough staff to keep the pharmacy running. Trying to get anything here is a nightmare.
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September 2022 by Kathie S.
Set up vaccine appt with pharmacy today- got there and pharmacy was closed. They said I should have gotten a call, which I did not get. They already knew they were closed when the appt was set. What a ridiculous waste of my time.
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August 2022 by Lexi W.
Worst pharmacy I have ever been to! Take your business elsewhere! The assistant literally had no idea what she was doing!
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July 2022 by Ashley T.
We have been using this pharmacy for several years. The staff there has always been polite and accommodating. Over the last few months they have been short staffed. This we understand. However, when we have needed to talk to someone via the telephone about a prescribed medication we have not been able to get anyone to answer. They have also closed the drive through due to staffing shortages. It is unreasonable to expect patrons to go stand in line to ask a question only to have to come back and stand in line again to pick up a prescription. We will be transferring all of our business to another pharmacy.
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June 2022 by Justin Schroeder
About 7 months in a row of having to face withdrawal from meds that I need daily because this place can’t get it together. I’m done.
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June 2022 by Greer Dellinger
I used to really appreciate the customer service at this location. For the past month, however, my prescriptions have not been filled until I call. Previously, I requested them through the app. The phone here doesn't get picked up for over an hour. When I visited in person, there was similarly a 10-minute line. I asked for a manager to transfer my prescriptions to another pharmacy, as I had an essential one that hadn't been refilled. She said there was nothing she could do, even though the other pharmacy hadn't been able to reach Walgreens, either. Please go anywhere else for your medications!