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November 2023 by Rose Sherwood
I will not share my opinion cause I'm not a rude person but I won't ever go to cricket in lamar!
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October 2023 by Brian Sharp
I have always had great customer service there. Audrey is awesome. I always go to her if I ever have an issue with anything. Plus she's nice to look at. But if you want decent phone service and helpful staff for see Audrey and the rest of the associates at Cricket in Lamar.
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October 2022 by Leo A. Ybarra
Great app
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September 2022 by Patrick Gonzales
The 2 women that worked there were very professional and very helpful..
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May 2022 by Gail Duarte
My elderly mom went in to get her phone looked at due to an issue and one of their employees decided to sell her a different phone. She did NOT need a new phone and I told my mom to go take the phone back and the cricket store only gave her back the money for the phone and NOT the activation fee that they charged her for the new phone that she returned. I spoke to the manager and I have been getting excuses about some upper management needing to ok the refund but it has been over a month now. I have also asked who owns the store and the employees DO NOT know who own it either? come on now! They don't know who writes their checks? My mom did not ask for a new phone so they need to return the activation fee. VERY POOR CUSTOMER SERVICE AND THEY SHOULD NOT TAKE IT UPON THEMSELVES TO GIVE A PHONE TO SOMEONE WHO DOES NOT NEED ONE!!!!! SORRY BUSINESS PRACTICE AND VERY POOR TRAINING!!!
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January 2022 by Larry Reed
As long as you don't have an issue, Cricket is fine. If you have an issue they won't fix it. So far I've been calling for three days. I switched companies to Spectrum so they won't refund my payment or talk to me about it. Since I've asked for a manager, I've been on hold almost 40 minutes and that after talking to someone for fifteen minutes. You can tell a company by how it treats customers with problem.
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August 2021 by Shawna Shupe
Great customer service and smooth moving and timely assistance
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March 2021 by Julie Tunis
Me and my son was in the office about a week ago. The man and woman that were there that day were very good. I can not complain about it. It was a very good experience.i was in your store today 10132020. You're manager is wonderful. She deserves a raise. The ether lady that works there should have a raise to
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March 2021 by Annie Dibiasio
Always make me laught and they are open minded and provide service that is always above and beyond what is expected of them i canr imagine going anywhere else!!!!!!
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November 2020 by Amy Bussart
I have a 4 digit pin used for security reasons because of my ex, my ex husband was able to walk in and buy me a new phone without my knowledge and the associate Skylar did not even ask for pin, I was at home when my phone stopped working because they activated the new one, fortunately he showed up few moments later with it... this is horrible customer service for cricket,..... retrain!!!! If ex shows up again.....DO NOT ASSIST HIM WITH MY ACCOUNT!
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November 2020 by J&S Graphic Designs
Great service!!! Very welcoming from the second we walked in the store and Carlos B. hooked us up with everything we needed!
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November 2020 by Ryan Thomeczek
They have great customer survace and good deals really happy I chose cricket thank you Carlos
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September 2020 by Carissa Sena
Reliable great service at an awesome rate:)⭐️⭐️⭐️⭐️⭐️