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July 2025 by Adriane Barkley
My package was lost and transferring around to different states. I put in a ticket and early the next morning I received a call from Jaspn. He was great he had already put in a tracer and requested the package be sent back to Colorado. I received my package the next day. Tha k you so much for your amazing support Jason!!
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July 2025 by Rich
Terrible service. Nobody at the counter, so I ring the bell, wait several minutes, no one comes, so I leave. Can hear them talking and laughing in the back.
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June 2025 by Laura Cummins
Toni is incredible and the whole post office is a perfect place to go and get a passport done. Toni is so knowledgeable about the whole passport process. We are so relieved to finally have our passports taken care of.
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April 2025 by Molly Whitticker
I did my passport application process here. It was busy a Tony was working by herself. We got through the process after a long time but it was no big deal. The problem was my husband wasn't present and I was trying to get a passport for my son. She had my fill put a separate form do bypass the issue. I asked what were the chances the form got denied and she said they never do. I should've known it was too good to be true but I made my travel plans before receiving the passports and sure enough his got denied and I'm out about $2000 in travels plans. Tony had a great energy and I know she was busy. But she answered the question blindly and it cost me thousands of dollars I can't get back.
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March 2025 by Sofiya Ibrahim
I had a passport appointment yesterday but after seeing the reviews I got scared and cancelled it.I made an appointment somewhere else.I hate Elaine 😁
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March 2025 by Taelyn Whitehead
had the best experience here, it was super fast and easy. Everyone there was so helpful
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February 2025 by Kai Yamashiro
Love this one stop post office for larkspur area. In regards to customer service, this place has small town vibes.
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December 2024 by Amanda Peterson
If you want to have an experience you will hate go here. The USMC sweatshirt wearing guy at the front desk is extremely rude. Passport hours are posted and we were within those. No need to be rude about asking if there was availability. I hope they get new personnel.
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March 2024 by Prashu R
Toni is the best USPS employee I’ve even seen.
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March 2024 by Allyissa
Toni is amazing and so kind. She helped a lot with my passport information formation. I went in to fill out my paper work for my passport December 26th of last year . It was a super fast process and now I have my new passport. I'm so happy I went here to get it done . I'm definitely going back in the future. :)
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February 2024 by Kellie Starr
My great review is purely based on the passport services (I have not visited this location for mailing or other services). Toni is so friendly and made our kids' passports appointment quick and seamless. I came in fully prepared (forms completed, required IDs and photos already done) and she had us out the door in 17 minutes. I will definitely recommend this location to others for passport services and hope that they get the joy of doing business with Toni as well.
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February 2024 by Fahad
Toni is super friendly and kind! We had a very pleasant experience with the passport application process. Also the gentleman (forgot his name) who took the passport picture, thank you!
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January 2024 by Kenneth Lee
I love this place. I good down home post office. It is sad so many complain about Elaine. I like her and I enjoy her sarcasm and humor. She does get to the point.
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December 2023 by Sami Graser
Jason and Toni are amazing! Long story short, I made getting a passport for me and my daughter waaaaay more complicated than it needed to be. Jason was so patient and gracious through the whole process.As I was in the post office several times throughout four days, I saw how much Jason and Toni genuinely care about the people they are assisting.
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December 2023 by Paul Salley
One word , you guessed it .. ElaineWalked in with our kids and were immediately greeted by a stone cold ice woman who looked like she was asked to climb mt Everest in a swimsuit at the prospect of even talking to us, let alone assist us in any manner.The thought of helping us with our passport applications just did not compute. The algorithm broke.Fortunately, a nice vet came to our rescue and had us all in and out quickly.
