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October 2023 by Mick Lindquist
Very knowledgeable staff and helpful!!
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July 2023 by Tiffany Hymel
These folks were so helpful as we changed our alternator in their parking lot! Can’t say how much we appreciate their kindness!
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May 2023 by Vitali
Bad personal.. Not consultations, Advances, .. doesn't know for car cpecificl parts and brand ..invalids cashers and sick personal oReilly.. need cloused store, brand and go to clean streets ..
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May 2023 by Katie Bless
To say the service was beyond amazing is an understatement. Mauricio (sp?) was patient and knowledgeable and really went way above and beyond to assist us when we were in a bad spot. He completely saved our day (and weekend) and we couldn't be more appreciative!!! THANK YOU!!!!!
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December 2022 by victor sanchez
Jennifer is an absolute life saver and deserves a raise. The sheer amount of hoops she jumps through to help and make sure things get done is impressive and beyond the call of a 9 to 5 job. X Performance will forever be in debt to you.
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November 2022 by Foster Edwards (xXmusicislifeXx)
The most professional, friendly, and wonderful service I’ve ever received in an auto shop, Vanessa is amazing!! As a not too knowledgeable female I usually have a hard time shopping for car stuff, but she really made me feel at ease!
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November 2022 by Julia Rivera
Went on Sunday to buy a new battery. $235.00 and asked if they would install the battery, "yes, that would be included in the price".Lady with lots of tattoos was at the register and sent out a young man to install my new battery. I was in the car watching him. It took him forever to get the old battery out and he had to bang on parts of it to loosen the connections. When he wanted to install the new battery, he could not connect it, because he bent one of the connections from banging on it. He called another man out to help him and neither one of them was able to install my new expensive battery or unbend the damaged part. My husband had to tell them what to do. Then the younger man denied that he banged on the connection or bent the part. He flat out lied to my husband even though I sat in the car watching him the whole time.No apology from either one of the men.The next morning, I called and asked for the manager. Jennifer stated she was the manager. So, I told her my problem and all she said was: "well, you got your battery installed, didn't you?" She said they were not mechanics. Then why in the world do you install batteries???? I asked her what she was intending to do about the damaged part, and she said she could call one of "her" repair shops. I am still waiting for Jennifer's call back. She was rude, unprofessional and snippy. Again, no apology. Not even from the MANAGER. Such poor service. I will definitely go to Summit from now on. At least they have professionals working on your car and managing the stores.
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November 2022 by Vanessa Langston
These people are not mechanics, they do what they can, with what they have. They are there to sell parts and try to make your life a little easier...if you are really unsure of your mechanical level, go to a mechanic.
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November 2022 by Dustin Haynes
Super helpful people. Always looking to help the next person
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November 2022 by Julia R.
Went on Sunday to buy a new battery. $235.00 and asked if they would install the battery, "yes, that would be included in the price".Lady with lots of tattoos was at the register and sent out a young man to install my new battery. I was in the car watching him. It took him forever to get the old battery out and he had to bang on parts of it to loosen the connections. When he wanted to install the new battery, he could not connect it, because he bent one of the connections from banging on it. He called another man out to help him and neither one of them was able to install my new expensive battery or unbend the damaged part. My husband had to tell them what to do. Then the younger man denied that he banged on the connection or bent the part. He flat out lied to my husband even though I sat in the car watching him the whole time.No apology from either one of the men.The next morning, I called and asked for the manager. Jennifer stated she was the manager. So, I told her my problem and all she said was: "well, you got your battery installed, didn't you?" She said they were not mechanics. Then why in the world do you install batteries???? I asked her what she was intending to do about the damaged part, and she said she could call one of "her" repair shops. I am still waiting for Jennifer's call back. She was rude, unprofessional and snippy. Again, no apology. Not even from the MANAGER. Such poor service. I will definitely go to Summit from now on. At least they have professionals working on your car and managing the stores.
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October 2022 by jason f
Way overdue… sorry Jennifer. But thank you again for saving my trip. By far the best customer service I’ve seen in this world in years. Thank you thank you thank you. I can’t say thank you enough. Also the only auto store to have a battery for my rocket for miles and miles and you had 4. Called every store from frisco to grand junction and came through above and beyond. Thank you Jennifer. If you ever come to Denver I owe you huge
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September 2022 by Christian Holder
Went in to simply get an oil filter.Just because I forgot my phone went to my jeep and came back in.The hispanic guy with beard and tattoos and white lady with tattoo and glasses both started suspecting me of stealing when I was just trying to find the right wix filter.. was used to autozone part numbers wich orileys are completely different.They inspected the money I gave them as if it was fake 20$ bill. Then was at the window as I was leaving writing down my plates.And they both wanted to act as if they didn't do anything wrong.I'll be that customer everytime for you both everytime I come in now.Since only there the auto parts store in town and want to produce that poor customer service. Its absolutely sad that someone can't just come in and buy somthing with out being judged and discriminated.
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September 2022 by Janelle Plowright
Always very helpful and knowledgeable...very often they have what I need!! I love that there's one in Buena Vista now!!
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September 2022 by Dylan Sine
Prices are really high but when you are on your way into the mountains this is your best option
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July 2022 by Chris Herrick
Our battery died on our Infiniti while camping near Leadville, CO. Pedro was most helpful--he figured out the batt er Ryan the computer said should fit our car wasn't correct. He found the right one and installed it for us IN THE RAIN! AAAwas of absolutely no help. Pedro rode to our rescue! Thank you so much!
