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November 2023 by Renee Lockey
bad experience. no one is there for drop off even during their very limited hours. and no one answers phone.
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September 2023 by Aaron Gose
Had a reservation for a motorcycle trailer. They’ve called twice (Jennifer from Uhaul) telling me that the closest trailer was 30 miles away. Then they call back a day before the reservation saying the closest trailer is 100 miles away and that there’s nothing they can do.This is a horrible experience that I wish on no one.
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November 2020 by Steve
Do not use this Uhaul dealer. Check your bank statements after using this Uhaul. They tacked on nearly $600 to my card, days after trailer was returned. Contract stated it was a one way rental. Now the regional manager won't return emails or phone calls/messages.
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June 2020 by Becky Turner
The “supervisor” was EXTREMELY rude when he called to inform me I dropped my uhaul at the wrong location, and he would be charging me 800$ because of it. Also there was no tow dolly with it?! There was definitely a tow dolly when I left it at his location. DO NOT USE THIS LOCATION!!!
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December 2019 by Nickolas Fuchs Sr
They were closed when I returned the in closed trailer I rented in Emporia, Kansas. No one gave me any assistance and I used their app to check the trailer back in, left it where the app instructed me to do and how to do it and left to go home! Not much more than that..
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November 2019 by Josh Magda
It's a uhaul place. Only way it would be better is if it they provided labor to haul my stuff. But then again they couldn't call it Uhaul. Millennials are scrwed
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July 2019 by Philip Mitchell
At you whole, they are all a lying cheating pack of thieves that only want money from you. I called you haul on Monday and reserved a 26' moving truck to be picked up in Leadville Colorado Wednesday morning at 9:00 a.m. and was assured everything was good to go in would be ready and waiting. Tuesday evening I received an email that said my reservation was moved over an hour away to Bueno vista Colorado and they no longer had the 26' truck that I needed and reserved only a 20 footer that could be picked up at 10:00 a.m.. What went wrong??? I called the national call center and spoke to management who informed me that they have the right to move any reservation up to 50 miles away and they don't feel badd about it at all I ask them why I couldn't get the 26' truck that I reserved and again they reserve the right to make any changes they deem necessary. I hope that everyone considering using u-haul reads the reviews before any final decisions have been made. You will suffer if you do business with this unprofessional company.
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February 2019 by Crislyn Anderson
Thanks guys!!!!!!!!
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November 2018 by S F
Absolute joke! Drove 70 miles to pick up a trailer with a reservation and the guy said "Haha, well sucks to be you!"
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August 2018 by jordan delahunt
If you're planning on moving your stuff don't rely on their business hours. Closed sporadically with no warning.
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March 2018 by tammi benson
Terrible. Tried for 2 days (during open hrs...according to the sign on the door...) to reach them. Both calling and driving there.
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November 2017 by Dayjahnea Green
You can't reach them on the
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April 2017 by Christopher Flogaus
Quick service, hard to reach on the phone if you have questions
