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March 2024 by Facebagel
Graham and Nicole are always so helpful, patient and pleasant to be around. Been renting a lot of cars for work travel the past few months and they always have my back ready to go. If there ever is an issue, they rectify it quickly and efficiently with a smile - Can’t recommend them enough, Thanks again for all that you do!!!✌️✌️✌️
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February 2024 by John French
Always very helpful (Graham is great) and they try to upgrade me as a President's Club member every time (and usually succeed). Highly recommended.
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February 2024 by Casey Herzfeld
After being told there was a 30 min grace period when I was 15 mins late, I was charge over $100 for that. I hit construction traffic around the return and got rerouted. I apologized and asked and was assured that I would not be charged. I was. Very unethical.
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January 2024 by Angel Williams
The person who works there is great he works by himself and always very nice when I go in there he is a keeper
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October 2023 by Lane Hart
Graham Williams was very helpful and friendly. He is definitely a great employee for Avis. Thanks for your help Graham
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October 2023 by Becky Pontious
Car arrived 1 1/2 late at pick up. With a16 hour drive ahead of me, it put me way behind my itinerary. They assured me they would give me a day credit for the inconvenience but it has yet to happen.
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August 2023 by Thomas Eckels
Fantastic customer service. Agent helped us measure several vehicles in advance so we could be sure to reserve one big enough. Suburban got astonishing gas mileage on long trip.
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July 2023 by Andie Kurszewski
We needed a rental vehicle when we found out ours needed some mechanical work done immediately. Graham saved the day and gave us our dream Jeep for the rest of our road trip!
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June 2023 by Charles Pierce
Graham is the greatest. I had a reservation with another car rental company, and they canceled my reservation. Graham took care of me when I walked in with no reservation. I will be using Avis from now on thanks to Graham.
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March 2023 by Tessa Larson - Realtor
We have used this Avis several times and really like it. Quick, convenient and professional.
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December 2022 by F. Lee Fisch
Graham with Avis/Budget at 8100 W Crestline Drive was fantastic. Got me a nice car at a fair price. I did not expect it, but the Mazda was loaded with options. Go see Graham. Do not go to Hertz or Enterprise on West Colfax.
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December 2022 by andy herrick
They wouldn't rent me a car because their credit card swiper wasn't working. They said they didn't have a chip reader and would only slide my card through one of those keyboards with a credit card swiper in it from 1999( no wonder it didn't work). This is 2022 who doesn't have a chip reader? I can't remember the last time I had to slide a card...... maybe 10 or 15 years
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October 2022 by Cynthia
Rental pick up took 5 minutes or less and I was able to drop offThe car at a different location the next day without adding an exorbitant fee. I was very pleased with the whole transaction.
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October 2022 by Maria Y.
I was originally scheduled to drop off at another location but they decided to conveniently close in the middle of the day with no sign posted/no drop box so I called customer service who told me just to wait an hour. I waited an hour and still no one showed up so I called again and they told me to bring the vehicle to this location and I would be compensated for the inconvenience. I brought in the vehicle and explained the situation to the staff who didn't seem to careless. They offered no apology and thought $20 was enough to compensate me for all the trouble that caused me to rearrange my whole entire day
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August 2022 by Fisch Face
Graham with Avis/Budget at 8100 W Crestline Drive was fantastic. Got me a nice car at a fair price. I did not expect it, but the Mazda was loaded with options. Go see Graham. Do not go to Hertz or Enterprise on West Colfax.