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January 2024 by Christopher Andersen
Ordered a jacket and picked it up all wrapped up in a plastic bag only to get home and find a liquid ring mark on the collar. Very disappointing that this item passed through at least 3 employees hands without anyone noticing it and now I have to make another 12 mile round trip to make a return. I would not recommend ordering from Dillard's.
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January 2024 by Karra
Lisa at the perfume/cologne counters is so helpful! She always makes sure we leave with a fragrance we love.
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January 2024 by Meghan Johnson
Why in looking for shoes, and they have a great selection of styles and high quality shoes.
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January 2024 by Kristen Arsenault
Great customer service in men’s department. Good inventory
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January 2024 by Nate Wieland
Incredible experience with Mike shoping for a suit. Could not be happier with the service and expertise. After looking at a few other stores before coming to Dillard's, I was blown away by Mike's abundant help and advice. Biggest reason I purchased my first suit here.
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January 2024 by Bobby Campbell
YSL MYSELF this is new fragrance from Yve Saint Laurent. The ladies are very knowledgeable and can definitely sway your decision based on your taste. Nice
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December 2023 by kyle lane
Very clean and organized
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December 2023 by Eryka Cassidy
Nice selection and variety of shoes
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December 2023 by Jose Antonio Rojas
Bigger than other Dillards stores a large options of items, expensive prices but high quality items.
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November 2023 by Theresa R
We especially like the men's department here. A good selection of dress shirts and reasonable prices. Helpful staff.
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November 2023 by Tara McBroom
Some of the women in the shoe department purposely avoid helping the women of color. Not all, but some of them. One particular woman kept avoiding us repeatedly while in line and when we calmly asked if we could be helped she barked at us rudely and loudly. So loudly that other customers behind us sympathized with us. Another customer came up to us and said she felt she was she ignored based on her race as well. I worked in this very Dillards in the juniors department at one time, and we did not engage in this behavior at all, but the shoe department in park meadows needs to greatly improve. You don’t yell at customers who aren’t yelling at you in my opinion.
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September 2023 by Savannah Schwaller
Staff are always extremely friendly and helpful. Patricia and one other person (that I didn’t get the name of) helped me out today in finding everything I wanted and brought things up that I forgot I needed.
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September 2023 by Meghan Bookmiller
Dillards has THE BEST shoe selection by far than any other store in the mall. Beyond an amazing selection their customer service is unsurpassed. Lilya was so very helpful in helping me find a pair of shoes I didn't even know I wanted when I came in. She is amazing and deserves a raise!!!
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August 2023 by Miles
I'm sure this review goes absolutely nowhere. Dillards will be totally good regardless of this review and without my business but sharing this into the "ether" makes me feel a tiny bit better I guess. I shop here all the time. Spent tons of money with Dillards. I know that doesn't matter with large corporations.Bought a suit like I've done many times. In house tailor tailored it and it looked horrible afterwards. Went to return/even offered just an exchange. The manager, Monty, awkwardly greeted me like I was ruining his day and told me there was nothing he can do. He can't resell it and it would just go into the trash. Which I understand, but it was their tailor that messed it up. I wasn't trying to do one over on them. Just didn't want the suit they botched and I would've spent the same money at the same store. I figured I could have exchanged it for another one. I would have spent even more money for something else if necessary. Instead of keeping a customer and trying to have any type of solution, Monty preferred to save the billion dollar company their itsy bitsy cost of the one suit. I'm sure they lose more merchandise in theft every day than the impact this would have had in their store. Doesn't matter to do the right thing and own their mistake. Oh well I guess.
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August 2023 by DEANNA HOWARD
Today, I had the amazing honor of being assisted by Breeze at the MAC makeup counter. She was extremely positive, professional, and informative. I will definitely tell all my family and friends!