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January 2024 by Jason Staadt
Everyone was very friendly and super accommodating. They went of of their way to ensure we had a vehicle that would suite our needs and went above and beyond to resolve some issues we had with our insurance company. This is the best Enterprise location that I have ever interacted with. Great experience.
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January 2024 by Mike McNeal
I had to rent a car, due to an accident, and the people there were very understanding and accommodating. But sense my car is not fixed yet and my insurance won't pay for a rental because im at my maximum, I asked Enterprise if I could rent weekly and they had no problem they understood my situation and actually gave me my insurance rental rate. Awesome group of people who work there ?????
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January 2024 by Justin Enos
Matt and Brandon were great! Friendly and fast service!
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January 2024 by John Casale
Excellent service all around. Kudos to Carter. He's a true professional
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December 2023 by Dave Petersen
Decent experience
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November 2023 by Laura Hicks
Such a great experience. My car is currently in the shop and is expected to be there for 3-4 weeks. Carter helped me by getting me in a vehicle that's comparable to what I currently drive. Thank you so much for the wonderful customer service.
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August 2023 by Cienna M.
Carter helped us from start to finish. He was very friendly and accommodating. I had some issues with the first car he got us in to and he got us in to a different one on the same day with no hassle. This was the best experience I've had with any rental company thanks to him!
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July 2023 by Jeremy Lacsa
Car was fine, but I was told I was due to return the car earlier than originally expected, when I tried to return a missed call, I never got an answer even after calling over and over.
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July 2023 by Michael Markley
We had a problem with our car rental and ended up switching from Budget to Enterprise. The Highlands Ranch location was awesome. The employee helped us with everything and was even able to change our return time after the fact at no additional charge. If you are in the area and need a car, try Enterprise first.
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July 2023 by Austin Okray
I can't speak directly to the quality of the cars, I didn't even get that far. I had a reservation at another Enterprise for a full sized truck (CO law says insurance must provide a similar vehicle to the one under repair), but the body shop called this shop. Following this, this shop picked me up, drove to their rental office, and took my rental reservation from the other Enterprise location while knowing they didn't have the vehicle/a similar vehicle to the one I had ALREADY RESERVED a day or two prior. And, because they took my reservation from the other location, it cancelled my prior reservation for the vehicle i needed. So I just had to get my (thankfully driveable) truck from the shop and use it instead of the alternative of a Jeep Gladiator with a small bed and crack in the windshield
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July 2023 by Woollff
I had a bad experience with these guys to start BUT they flipped it around and took good care of me. I have always said not to judge a business for how well it does it's job but how they handle their mistakes, I have 8 more days of rental so if something changes I will let you know but otherwise I am super happy with these guys!!
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June 2023 by Angela Kingz
They are awesome people with lots of patience! So I really appreciate that!! Cart is the one who helped me and was super polite and help thank you!
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June 2023 by Dan C.
Great customer service with friendly and knowledgeable representatives. They went above and beyond to help a customer who was having difficulty with driving his rental car.
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May 2023 by Madison R.
The manager at this enterprise location is fantastic. After a bit of trouble and problem solving, and working with the other Enterprise locations, I can say this one clearly stands out above the rest. They are more organized, hard working, and definitely more customer service oriented. Heartfelt thank you to this location and the manager for helping me in a stressful situation.
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May 2023 by nathan sanchez
A friend of mine rented a car from them and returned the car where it was inspected with an attendant and signed off on. A week later they were charged $13k for damage. The damage was under the vehicle where no normal person would think to look prior to accepting the condition of the vehicle. This business practice is unethical despite whatever legality they may have backing them up.
