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March 2024 by James DeBart
Zero stars for irregular hours
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February 2024 by Eric Stone
The staff here were very helpful in guiding us to perfect solutions.
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January 2024 by Alexander Perry
Jason helped with some printing needs. He went totally above and beyond to help. What outstanding service!
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January 2024 by wakomike29
Great service! Went so quickly, even with a small line.
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December 2023 by Turan Zeynalli
I’ve always printed at office max. First time I happened to check Fedex to print 5 pages.The printing department is a joke. I spent 30 minutes, wasted money and couldn’t print anything.
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December 2023 by Safoura Hesabi
Came to this place to print some laminated double sided cards. Thanks a lot to the assistance of a young lady, Kristina! She was so nice and very helpful. She helped me to choose the best way to print them. She also made them ready very fast. They look great!
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December 2023 by Derek Smit
I ship heavy and awkward medical equipment pretty often. I usually have decent Fed-Ex experiences around the country but Dom was particularly awesome.He was cool, calm, and took his time instead of rushing through it like his hair was on fire. I really appreciate that. Great experience. Dom, keep doing what you do!
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October 2023 by Adam Prokocki
I brought a large box with prepaid label and asked for help scanning it. Woman working there acted like I was stupid, yelled ‘follow the instructions!’ . The problem was the the box was too big for the built-in scanner to reach the label. So she rolled her eyes, twisted the scanner, tossed the box around, got it scanned and yelled ‘get the receipt!’. Clearly she was having a bad day at 9am.
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July 2023 by Nick Koza
Came in with a large box to ship home. Jason was helpful and took the time to explain my options for shipping. Thank you for being patient with a person with hearing disability. I'm glad he was there to help. The place was not busy but had at least 5 customers in the store. Came in around 6:40pm. on June 26th, 2023.
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July 2023 by Tedbear
This review isn't towards the staff here but fed ex's business as a whole. I ordered a guest checkout for my passport forms and was charged. I had a pick up time and location but the order never came through on their end and no confirmation email was sent. Yet I was charged. So I came in to re-do the order and get it printed and was charged again for the same item. This time given a confirmation email. Thank God. But bow I have to wait an hour for 4 paper print out? Why? The passport offices close early on Saturday now because of work I gave to wait another week on a item that should've been taken care of so easily and quickly. The website is the worst for custom printing. 90% of the time trying to order custom items the page will simply say you have no items in the cart after you hit add item to cart. This is not a bash on these workers here or their customer service I'm sure they are limited on what they can do but this is frustrating.
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June 2023 by Nick R.
Came in with a large box to ship home. Jason was helpful and took the time to explain my options for shipping. Thank you for being patient with a person with a hearing disability. I'm glad he was there to help. The place was not busy but had at least 5 customers in the store. Came in around 6:40pm. on June 26th, 2023.
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June 2023 by Soei Fudimb
Ordered a poster for delivery and the store won’t deliver it. Tried to charge me extra money to deliver on top of the $20 I already paid. Female employee was gaslighting me like I had no idea what I was talking about. She should be shipped overnight to a new job.
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June 2023 by J. P.
Picked up an order yesterday that was never printed the day before when I was supposed to pick it up. It was for a major presentation and I had to pick it up right before the meeting due to their failure the day before. Half the job was never done and what was done was done wrong with no time to fix it. This is the second time in 3 months this store has screwed up a vital print job for our company. The manager didn't even apologize when I called. The incompetence at this store is extream.. Wont ever go back. They can't be trusted.
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May 2023 by Jake DeLage
Workers don't know how to troubleshoot any issues with the self serve stations. I was told to use their wifi, then was told it was my phones fault when another customer had the same problem. Incredibly under qualified, incompetent staff
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May 2023 by Angie Bell
I can't praise this store or this associate highly enough. I called her very last minute to see if they could print out color handouts for my mother's memorial service. Copies were literally finished and ready for me to pick up within 15 minutes. Very high quality end product. The associates were extremely kind and professional. Absolute angels given the situation!
