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November 2023 by Private Private
I normally don't do reviews; however, I had to make an exception for the excellent team at John Elway Cadillac.I needed a reliable, affordable, fuel efficient, pre-owned commuter vehicle quickly but didn't want to buy a new vehicle because I would be driving 30,000+ miles per year. The very adept team of Delmar, Tony, David, and so many others behind the scenes were able to custom fit a vehicle for me.Please accept my gratitude and thanks Delmar, Tony, David, and the rest of the team at John Elway Cadillac for helping me with my buying experience.
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November 2023 by Jake
What a freaking circus. They asked me for 30k down and then when the deal was at the end they just all of a sudden needed more money. I told them that I told the salesman the payoff and told them to listen to the call and they did and heard me say it and still said "oh well" we want more money. 0 professionalism. After screwing me every way, Fast forward 2 months after purchasing my vehicle I find out they still didn't pay the vehicle off I traded simply because they had forgotten and I had missed payment on my credit report because of this. It's all a bunch of kids playing with your money, making mistakes, and all you can do it just accept It. They aren't trying to make anything right with anyone. Remember this when you make your purchase. I was just a customer trying to buy a car (for $110k, might I add). I didn't ask for my life to be affected negatively. 0 stars.
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November 2023 by Cherri Lynn
Ryan is amazing! Thank you for getting my car in (I didn’t have an appointment) and for replacing my headlights! Very grateful for the discount! They also washed my car and had everything taken care of within a few hours! Also, HAPPY BIRTHDAY DARREN! ???
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November 2023 by Shannon MacDonald
We can’t say enough great things about our car buying experience at John Elway Cadillac. The team is professional, knowledgeable, fair, hardworking, and respectful. This decision took us a great deal of time (one year) we just couldn’t decide. They were patient and never pushy. We ultimately left the dealership with more than I could have EVER hoped for! Thank you Ron Goodman, Corbin and James.
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November 2023 by Edreese Maten
Great experience working with Michelle! She was amazing from the beginning and I haven’t had a car buying experience like that in a long time. She was was very patient helping my mom get the right car, wasn’t pushy and wanted to make sure we found the best fit for her. Highly recommend you ask for Michelle if you are in the need for a Cadillac!
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October 2023 by Caleb C.
Bought my vehucke from Austin and he is an amazing salesman. Isn't too salesy and isn't trying to force you to buy anything. Anthony and Jonathon, the two sales managers, make things right when there's mistakes made. Ryan and Rifat from service have excellent customer service skills. Great team and amazing dealership. 5/5
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October 2023 by Lindsay Casas
Amanda is the most amazing sales person! I buy cars all too often and she by far has been the best! Amanda went through the entire process of ordering my car to delivery and still checks in with me months after purchase. Any issues I have had, she helps me get them resolved quickly! I am in love with my car and the service from Amanda.
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September 2023 by dianna curtis
I worked with Bryan, and I have to say he’s the best car sales guy I’ve ever worked with.Super helpful, easy to talk to, not pushy at all. When I wanted to leave to think about my options for a little bit there was no push back at all. Of course I ended up going back and buying the vehicle I had been looking at!
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September 2023 by Kayla Miranda
Had a great experience buying a car at John Elway Cadillac. Trevor is a excellent salesman, hes very friendly, he knows his cars and he goes above and beyond to help. Will definitely be recommending this dealership to friends and family.
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September 2023 by CJ Hunter
This was one of the easiest and best car buying experiences I’ve had. Everyone there was extremely easy to work with and friendly and tried to make the process as seamless as possible. Delmar Fralick was a joy to work with and had a great time talking with him while all the paperwork was being prepared. Great place with great people and would definitely work with again in my further vehicle purchases!
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September 2023 by Paul Grehan
John Elway Cadillac was a great experience. No pressure to purchase. Easy negotiations and quick buying process. The vehicle that we liked was waiting when my wife and I showed up at the dealership to take out for a drive. Corbin the sales person we dealt with was laid back and extremely upfront and informative. Would highly recommend JEC if there is a vehicle they have the you are interested in, give them a chance to earn your business. You will not be disappointed.
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August 2023 by Robert McCurdy
From start to finish, purchasing my new vehicle from John Elway Cadillac was a very pleasant experience. Every employee that I was in contact with was so helpful, professional and courteous!Austin Roper went above and beyond to give me the best service and price on my car!
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August 2023 by marlee hernandez
I had the best experience purchasing my vehicle through John Elway Cadillac. Michelle, Corbin, Trevor, and Anthony were so helpful with everything I needed. I was nervous about purchasing a Mercedes because of their bad rep, but Michelle and Trevor were so knowledgeable and helped alleviate my worries. Corbin and Anthony’s attention to detail made the finance process seamless. The entire staff was extremely friendly and made me feel heard throughout the entire process.
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July 2023 by AL P.
Hey guys I really dislike giving a bad review But when it comes to spending your hard earned money I have to!The day started with my wife and I going to Range Rover to pick her Range Rover sport .I asked her to stop by John Elway Cadillac Because I just wanted to browse for my next vehicle We had just got done working out prior to picking her vehicle and going to J.E.Cadillac Which it should never matter what you look like or what your wearing But it seems to be the case when we entered the establishment The lady at the front desk was on her phone They were not busy at all Took a little while for the 4 sales people to come out of their office Mind you none of them were on a phone or had any clients in the office My wife and I could see all of this obviously because it's all wide open LolFinally a sales person asked us if we needed any help We proceeded to tell the young man We were looking for a V series First words out of his mouth was there 3 to 4 years out WHAT ?!?!Not let's see what we can do ?Let me try to call around ?Nothing !So that kinda put a bad taste in our mouths I guess there're super busy and don't need any more sales And all the sales personnel are pretty well off , with the last and the front desk God bless them So I wouldn't recommend this business The next day my wife and I went back to Range Rover and ordered a big boy that will be here 6 to 8 months Thanks guys Peace , love and happiness
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July 2023 by Autumn Norgaard
Michelle was wonderful to work with! We brought our 10 year old to sign paperwork and she was wonderful with him. We really appreciated her sales service! We can’t wait to put miles on our new Escalade from John Elway
