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December 2023 by Kiss It
Im reviewing a lucky duct driver- not the company itself or any services-I pulled into johnston off 6th to drop off an old furnace and other large items, and had to carry/drag them to the proper dumpster because this truck and driver were parked right in front of the dumpster. The driver was in the truck on his phone. May I recommend asking him in the future to move and park anywhere in the empty parking lot when he’s finished unloading and have a little respect/common courtesy.UPDATE- funny how this “business” owner has ZERO acceptance, and trys to degrade others- I have reviewed his reviews and he seldom wrote a positive review and any negative reviews he received he attacks the person, probably to try to make up for some ignorant problem he has. ZERO professionalism here people. He wrote a negative review on another company that I reviewed, and LIED about them- he wrote that they were writing false reviews of other companies, because I wrote about him negatively. The other company has NOTHING to do with my review- so therefore this sad company is in fact the one who is falsely reviewing other businesses. What a hypocrite! Would you really want someone like this working for you?!? Who wouldn’t be able to accept a little constructive criticism? But instead throws a fit and is juvenile in pointing out anything possible with what is wrong with you? Isn’t that what children do? Grow up.
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November 2023 by Paula Basile
Lucky Duct cleaned our furnace and the dryer vent and was very fair with their pricing. Punctual and Professional. Very nice to find an honest hvac business. We highly recommend them.Services: Heating system maintenance
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August 2023 by Ramin A
Andrew was fantastic! We can literally feel our ducts flowing air a lot more after a much needed duct cleaning. A lot of junk came out. The price was very reasonable and everything was done professionally including the clean-up afterwards. Thank you!
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July 2023 by Molly H.
Very responsive for scheduling. Very thorough duct cleaning work. Spent hours at the home making sure the job was done correctly.
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May 2023 by Sandra Prokofi
Honest, courteous, and responsive.. came out on time for the appointment and fixed our dryer issue immediately for a reasonable cost. As opposed to others who tried to blame it on the dryer, or didn’t show up for appointments, or had outrageous costs and solutions to a simple problem.
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September 2022 by Shannon R.
Andrew was able to help us within a quick timeframe after calling when our AC was not working on a 95 degree day. He was helpful and honest about what needed to be done. There was no up selling like we have felt with past companies. He'll definitely be our go to HVAC guy going forward.
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April 2022 by Cory
Scheduled a cleaning six weeks out, they called the day before confirming, then never showed up. They never called back (despite me leaving a message). Don't waste your time. There are several other providers that will actually do the job.
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January 2022 by David M.
Our furnace stopped working on a wintery Friday night (it's always wintery Friday night with this kind of thing, isn't it?). After a chilly night, I woke up on Saturday morning and called Lucky Duct since I had scheduled them to come clean our ducts later in the month. Andrew was on his way to a job but stopped by my house on the way to inspect our furnace. He quickly and expertly diagnosed the issue was able to get it working again (the trouble was with our thermostat as it turns out). Unfortunately, while he was working on our furnace he discovered that our old house (1902) had asbestos tape sealing some of the duct joints. Because of this, we need a different sort of duct cleaning service that Lucky Duct does not do. However, Andrew recommended some other companies to work with and was incredibly generous with his time and information. I had such a good experience with Lucky Duct I'm bummed I'll have to use someone else to clean my ducts but I can confidently recommend them to anyone else who is looking for furnace repair/maintenance/install or duct cleaning.
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September 2021 by Ryan Schott
Andrew was great to work with. He came out after 6 pm to fix my AC when two other companies I called wouldn't. He worked with the various HOA regulations at my condo and was very knowledgeable. I would call him again if I need anything else.Service: A/C system repair
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September 2021 by Karla Maraccini
No one would call me back. I called twice and left voicemails and submitted two online requests.
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September 2021 by J H.
Excellent job. On time, fair price, thorough work, good advice. Andrew and assistant were great. I'm very satisfied with all.
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May 2021 by Jennifer Z.
If I could give zero stars I would. I scheduled with Andrew, he was accommodating and could come after working hours. On the scheduled day at the time he was supposed to arrive he indicated they couldn't because it was raining and they had a policy if they needed roof access they'd reschedule. Ok, fair enough, he rescheduled for the same time the following day. No showed, I called and no answer but never ever responded, not a call back, not even an acknowledgment, nothing! We wasted our entire evening waiting for him. Do not let him waste your time! There are so many other reputable duct cleaners out there. Don't even bother with Lucky Duct!
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April 2021 by Eric Rysner
Absolutely the best duct cleaning service I have ever used! Extremely thorough, tidy, and efficient. Highly recommend!!
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March 2021 by Gretchen S.
Awesome company. Very thorough and included the dryer vent and bathroom vents. Will use this company again!
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February 2021 by Mike I.
I read about Luck Duct in an online group and based on those reviews decided to contact Andrew. He showed up on-time and was quickly able to diagnose our issue and comprehensive provide options. He then told us he could get us a stop-gap solution by the end of the next day, only to surprise us later with an update that he could have it to us early (beginning of the day). Friendly and knowledgeable too.