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January 2024 by Cheri Blomquist
I'm giving a neutral rating because I wasn't the direct customer and didn't observe what happened. My mother was the customer for a VHS-to-DVD recording that belonged to both of us. When she tried to play the DVD she had purchased, she discovered that it was blank. She did this some time after she picked it up, because she had assumed all was well and didn't get around to watching it for a while. Because of the delay, she was told by the store that she had waited too long to report the problem, so she was denied any refund or correction. While the store's policy is understandable from their point of view, she still got nothing for her money. Potential customers should be careful. Check all recordings as soon as possible, as mistakes can happen.
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September 2023 by Lori Perry
Gwen and her team have been so very amazing!! They are doing a celebration of Life video for my Dad and have made a very emotional timed very hard task a great process. It is not easy putting 90 years into 100 pictures and they have helped me do just that. Gwen is so understanding and has gone above and beyond for me. Gwen and team, I am so eternally grateful for your caring and amazing talent to make the memory of my Dad so loving and complete.Lori
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July 2023 by Jazmine Parker
Walked in and Brian quickly assisted me. He was very friendly, knowledgeable, and made the process very easy and answered all my questions. I will definitely be back.
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September 2022 by Tomas R.
It too quite a bit of coordination and the wait was longer than anticipated but they got my project done. I would use them again.
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May 2022 by Caitlin
I took seven old family photo albums to Memories to Digital for scanning, some with photos dating back to the early 1900's. They did a wonderful job scanning everything carefully and gently. Everyone that I worked with during the process was friendly, knowledgeable, and prompt. They have incredible customer service. I found out that my mom has four more albums, and I am going to pack them up and haul them across country to have them scanned here as I was so impressed. They are very trustworthy with treasured family photos. Now I can share them with all of my siblings so that everyone can have access to these wonderful memories and photos.
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December 2021 by SP
Incredible place! Will certainly be doing business here again. They quoted being finished digitizing our VHS tape in 2 weeks, and it only took 1 business day!The file they provided came out fantastic as well!If I could rate higher than 5 stars I would, as being able to share my precious memories with my family is priceless.The staff is also incredibly kind and welcoming!I’ll definitely be referring others!-Storm
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July 2021 by S P
Incredible place! Will certainly be doing business here again. They quoted being finished digitizing our VHS tape in 2 weeks, and it only took 1 business day!The file they provided came out fantastic as well!If I could rate higher than 5 stars I would, as being able to share my precious memories with my family is priceless.The staff is also incredibly kind and welcoming!I’ll definitely be referring others!-Storm
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July 2020 by Rachel B.
I had a spot where I previously took VHS to be converted to DVD but they switched to mail-in only and I don't have time to go to the post office so I decided to try a new spot. I came into Memories to Digital and the drop off procedure was quick and easy. Due to COVID they are currently holding dropped off items separate for four days before they start working on the conversion but even with that four-day delay I still got all work done in about a week. Everything turned out great and it's always fun to get old memories back.
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July 2020 by Laurie Kelly
The memorial video for my Mom turned out exactly how I wanted it to. Brian followed my instructions to a “T” and I am so pleased. I love this company’s service and I highly recommend them.
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December 2019 by Shawn Gerdes
Easy to work with, price was what they quoted, and they delivered faster than what I was quoted. Great experience
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December 2019 by Anthony Haynes
older people you should do business with them. take all your photos and put them in digital form and save them for you you can put it in the bank or safe
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May 2019 by Brett P.
I accidentally gave the wrong tape. The editing folks caught the mistake but rather than call me chose to make the copies and tell me afterward. Rather than try to make it right by offering even an apology their reaction was "it's your fault, it's not ours." Bad customer service, rude owner. Quick to take money without an ounce of customer service or empathy. I would give 0 stars and will try again in Littleton. Will never set foot in this store again, will file a bbb complaint and will tell everyone who will listen that they should not give a dime.
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May 2019 by Leanne B
I needed old cassette tapes converted to digital. One was a sentimental music tape and the other was an irreplaceable recording of my grandfather being interviewed about his life. It took Memories to Digital less than 48 hours to complete the job. They allowed me to bring in my own USB drive to transfer the data to. They were very professional and did a great job! The sound quality is better than I could have imagined. I highly recommend them for cassette to digital recordings! The price was fair too!
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January 2019 by Alicia Gerber
I dropped a VHS off on Monday 12/17 and was going to be happy if I got the returned product before Christmas! I was called 24 hours later saying my product was complete and ready for pick up. Very professional, very timely, great prices and outstanding service.
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September 2018 by Joy Raley
I was very happy with the service and the finished product when I had an 80 page scrapbook, compiled by my grandmother, scanned and put on thumb drives.
