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August 2025 by Shomie Raye
I purchased a pricey lip gloss and tired to use it a week ago on vacation and it was dried up. Once I got back to return it, a manager by the name of STEVIE didn't listen OR open it to see if it was dried out. She just pointed at a sign that I couldn't even see and said there are no returns. Now, I could understand for different reasons but the product was defective. I even ask if I could exchange it for something NOT dried out and she refused. I have been shopping at this store for many years and won't again. The kicker of the situation is I was also for to buy some expensive sun glass at the same time. So you lost money and MY BUSINESS.
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April 2025 by Darrell Black
The Rack is always a hit or miss. This time was a hit. If you don't succeed try again.
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March 2025 by Alison Thomas
Jocelyn and Diana (I may have the name wrong, but she was in the fitting room helping!) were absolutely amazing today. They went above and beyond to help us find the right sizes for our kids' suits, checking multiple times and pulling plenty of options to make sure everything fit well. Both were incredibly friendly, patient, and helpful. Finding matching suits for three kids isn’t easy, but they made the experience smooth and enjoyable
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March 2025 by Olga Barkovskaya
Always something special to find!
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March 2025 by Anna Walsh
Amazing! Well worth the trip.
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March 2025 by S Bridge (GamerTech)
Good stuff
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March 2025 by ViV S
I kinda need to stop talking myself into shopping here, I am a bad influence. I am a BIG Nordy fan and it goes the same with the Rack. You can find such great deals and specials even if it is only last season's style. The selection of men's and women's wear are usually a good selection, even for us more smaller sizes. I am bummed they stopped caring my favorite from Neutrogena, the sesame oil lotion. Their customer service and staff is impeccable and what you would expect at Nordstrom. This location is set off from the Park Meadows mall but parking can get busy if you want up front parking.
My only complaint is the alteration service. The seamstress Nila is incredible and very talented. She's warm and friendly as well as efficient. I have confidence in her sewing skills. However, the pricing is confusing as well as not clearly displayed or explained. We took shirts to be tailored but some were $38 and others $78. It totaled over $600... A bit much for my usual needs. While they offer alterations for non Nordstrom items, the price is just a bit outrageous. Desiree, one of the managers, was kind and understanding in letting us cancel our order and the return process was stress free and quick.
Overall, I still feel love for this location, the staff and the cute things I snag on each shopping spree. I'm a kid at heart and an irresponsible adult at the checkout counter here.
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February 2025 by Zach Brasher
Great deals
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February 2025 by Spirit Corley
My happy place!
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January 2025 by Rita Tsalyuk
BEWARE scam: They would not take returns claiming that it’s final sale even they never tell you about it and it’s not written anywhere.
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December 2024 by Andrew Thompson
Got home and planned on wearing the clothes I bought, but the cashier didn't remove the security tags so instead I have to drive back to the store. Make sure to double check your things, they clearly don't.
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December 2024 by A P
Sales person was knowledgeable and courteous.
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December 2024 by Hussein Alzubaidi
I like nordstrom Rack it's quality 👌
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November 2024 by andrew flood
This store has gone down hill. Like I get it's a rack store but it's still Nordstroms.
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November 2024 by Jim Carr
My wife loves this place.
