Pottery Barn is a popular home furnishings retailer known for its high-quality products. While some customers find the prices a bit steep, they praise the helpful and knowledgeable staff, who work patiently to ensure customers have all the information they need to make the best purchasing decisions. The furniture is often described as great, though it can take some time to receive. Overall, Pottery Barn is a reliable source for home decor, with a wide selection of items and a commitment to customer satisfaction.
Listen to the 1 star reviews. This isn’t a real home goods company anymore. It’s owed and operated by a hedge fund.
September 2025
Absolutely the worst customer service I’ve ever experienced. The employee who assisted us was shockingly rude, dismissive, and unprofessional. My wife and I left feeling completely disrespected, and it’s clear this location needs serious management attention. I would strongly caution others before dealing with staff... read full comment
September 2025
Couldn’t locate it, even with the help of google maps. For the better, I suppose. The photos tell the inventory has nothing to do with pottery.
