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July 2023 by Vincent Knapp
Took weeks to set up an account on line. Once that was done went into the branch to ask about an auto loan. All employees acted like it was an inconvenience that they had a customer. The loan officer tried to talk me out of a loan because o was purchasing from a private party and that was “a lot of work”. Then the rate they gave was 10% higher than other offers I had received.
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June 2023 by Ashleigh Evans
The drive thru is always neglected and slow. Customer service can and should be improved. I personally wish I could give a lower rating.
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December 2022 by Betty W.
Went in for my banking. The teller greeted me as I walked in. Very helpful, friendly and courteous. She updated my information and was quick with the transaction. I have bern with RMLEFCU for a couple decades. My years out of state were easy, between the app, in app emails, and phone calls i was able to get loans, certificates of deposit, cashiers checks, and any banking need was met with quick and courteous service.
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December 2022 by Tom Kennedy
Drew at your Lone Tree branch did a great job helping with me on an issue concerning my Fathers estate.
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August 2022 by Terra G.
Normally when I come to this bank, the tellers are really nice. Today I went to make a deposit. I sent over my checks and info and waited, never saw anyone and was never greeted. I waited for a bit and no one came to the window so I utilized the call teller button. A lady came out and was like "can I help you?" I'm thinking maybe they didn't realize I was there, as no one ever acknowledged me to this point, I let her know I sent the tube over. The girl said "she's working on it." A little while later a second lady comes out, sends my tube back and just says "stand by." Nothing more. No follow up to see if there was anything else I needed, nothing. It doesn't take much to acknowledge someone when they've come to your place of business. Poor customer service. In terms grand scheme of life this isn't a big deal, but problems only continue to be problems if they are allowed to be problems. Maybe it was a bad day for this lady, but If this is the way she represents the business, it should be known.
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October 2021 by Husaini Brandi
Bitcoin is really a great opportunity which favoured me and I really can't thank Mrs Hendrick Jennifer enough for such a wonderful mentorship and profitability. She is really an amazing trader. If really You wish to trade bitcoins and forex connect with her today contact her via Email:
[email protected]
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November 2020 by Sessions Harlan
They’re very thorough and most helpful when it comes to my needs.
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August 2020 by Cami Kurz
Manager LIED TO ME TODAY. SAYING I WAS AT AURORA last week. Not.WHAT ELSE DO THEY LIE ABOUT?TRUST BROKEN.READ REVIEWS=TOXIC WORK ENVIRONMENT BASED ON MANAGERS ABUSE.MOVING ALL MONEY- ALL BUSINESS.FOUND A BETTER MORE EFFICIENT CU. OPENED ACCOUNT OVER PHONE.WAY CLOSER. All things work together for good.
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June 2020 by Kanani Tsu Nami
Awful customer support!! So rude and condescending. Been banking here since I was a kid. Had my first car loan here and paid off early and you still treat me like mud. It’s probably because my name is different and you assume I must be a space alien or a demon if I’m not assumed to be white. My account information was stolen and I get told I’ll get called back after reporting my identity theft. Nope. I get laughed at instead and hung up on. And I still see the fraudulent charges on my account.
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December 2019 by Dennis Page
The staff is the greatest. They make your experience there wonderful. Best financial institution I’ve ever been associated with.
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July 2018 by Gregory Isenhart
I have been a,customer at the credit union for 40 years. They are the best. Great people and service.
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July 2018 by Kayla Cherry
Always great experiences here! Ask for Jonathan, he's the best!
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July 2018 by Tom Hunter
My wife and I have been with RMLEFCU for years. Everyone we have had the joy to work with have always been fun, friendly, courteous and professional at all times.
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July 2018 by Peyton
I love Rocky Mountain Law Enforcement Credit Union. They treat me like family.
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July 2018 by Jill Ricker
Helpful, friendly people. Would not go any where else.
