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March 2024 by Denise Dunn
Awful experience. Waited an hour. Receptionist did not acknowledge our presence, never gave us updates on when we would be waited on. Horrible service. I cannot even give it one star because the service was so bad!!! Longmont, CO
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March 2024 by Sam Huber
Fast, friendly and attentive. Super professional assistants and doctors. Myra helped me immensely with insurance confusion and finding the right frames. If I could give this place a 6th star I would. America’s BEST! Yeah!! ??
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March 2024 by Kara Wallace
THEY SUCK. PERIOD. TOOK 3 MONTHS TO FIND OUT MY FRAMES WERE OUT OF STOCK. TOLD TO COME BACK CHOOSE ANY FRAME FOR THE SAME PRICE.LIED. I HAD TO GET CLEARENSE FRAMES. DIDN'T CHECK HOW I WOULD SEE OUT OF THEM.NADA.DO NOT GO THERE.
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March 2024 by Erica brown
The staff was great but the dr on duty was a jerk and truly made me want to say nevermind...I will go to Walmart.I feel bad that the office staff has to deal with jerk who complained loudly enough about the last appointments of the day that i could hear it plain as day in the waiting room. Nothing like ensuring your customers know how much you do not want to do your job. I feel so confident that he then gave my daughter a good eye exam after hearing how irritated he was over the patients...My other issue is as I type this review I have been here now for 1 hour and 21 minutes and have gotten only my daughters eye exam completed and am still waiting to even get to the next step...
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March 2024 by Salowa Salzer
The people who work here are very nice even though they re over worked. The doctor and his assistants were much better than the people who were working the last time I was here 2 years ago. I hope this keeps going and they can hire more people. We really need this store in this area.
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March 2024 by Mr. Dude
Been trying to check our order status and they put you on hold over and over again, and never answer. Was really disappointed with the front desk service when we initially came in. She seemed upset she had to actually do any work and it was a very slow day.
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March 2024 by Dave Builds
I had a great experience. Fast, smooth, and the highlight was Myra. Thank you!
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February 2024 by Adie Drolet
I love America’s Best! I don’t have vision insurance and have completed my last several prescriptions here. The process has always been quick and easy, plus I find frames I enjoy within my budget. Most importantly, my customer experience with the staff has been excellent! During my last visits, Myra and Shawn helped me and they’re super kind and thoughtful, which left me with a smile. I definitely recommend this location! :)
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January 2024 by James Bartel
Terrible service. Just go to Costco you do not need to be a member for an eye exam
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January 2024 by esteban marquez
Working with this company is a pain - the employees will spend time with you on the phone then transfer you and you will remain on hold for a long time - horrible - I only use if due to its distance from where i live and because I don't need to go there often
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January 2024 by Cathy whittern
Doreen helped me see today! Thank you so much. Longmont location is great
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January 2024 by elvia gallegos
Thank you Jose ? for having great customer service skills
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January 2024 by Barbara White
Everyone is friendly and helpful. Glasses were delivered by the ready date. I will be returning for future glasses.
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January 2024 by tania rayos
I called to make sure contacts were in stock for my brother and was put on hold for 5+ min just to tell me she couldn't tell me, only a technician could but they were all busy and to call in an hour.
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December 2023 by Rene Cruz
I went in today to get help fixing my glasses they were falling off and Tammy help me out. She got my glasses back to being perfect again.
