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April 2023 by Jean C.
Horrible tellers at the Longmont, CO Bank of the West Hover branch bank will give you incorrect information and tell you that if you want ANY access to money from a cashier's check it will be 7 days. They advised me to go to the bank that issued the check and ask for cash instead, $15k!! She was a bully. Went to my normal branch and, of course, none of this was accurate. It *can* take 7 days to clear but some of those funds are available almost immediately. I can't believe they would tell a woman to go to downtown Boulder to walk out of a bank with that much cash on her. And be indignant about it and "offer" dangerously bad advice. What a sad way to treat longtime customers of your institution.
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November 2020 by Yvonne Davies
Came on and before my transactio. Was over, I was scooted pit of the way to a different window. The window where i was wasnt cleaned or yhe dirty pen wiped. Then as i stepped aside they werent providing social distancing at the windows and didnt come out of the teller window to finish my transaction, instead making me overeach. Should uave finsied with me and did cleaning processes.
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July 2018 by Steve H.
Only bank I have and liked it. First Bank is a paper pushing horrible bank. Here I simply swipe my card enter pin ask for money. No unnecessary paperwork!! No slips etc. Friendly staffing and clean just fix pothole on entrance please lol. My Axel might be there next time.
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January 2017 by Benjamin Hershelman
Use this bank or prepare to pay high service fees.