I've kept $10K+ in a business checking acct at BOTW for over 15yrs... yet they wouldn't/couldn't notarize a document for me. Customer service doesn't exist at this branch. Customer hassle?... plenty.
July 2022
Needed a couple rolls of quarters for the car wash. Really rude and said no account no quarters. What happened to courtesy.
January 2022
The front desk lady needs to get off her high horse. The only way to describe her is a karen. She was there on saterday at 1130. Bank of the west is a great bank though.