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April 2024 by Blanca K.
I needed an oil change before a trip. I called last minute, and they fit me in same day. They also did a thorough inspection that included photos and provided a detailed explanation of their findings. There was no pressure to have more work done than what I needed and they were professional and explained things well. I would def take my car here again!
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March 2024 by Deborah Harper
Great Business..Walker was wonderful explaining everything that was the problem with my vehicle. They got my Jeep running great. We really appreciate all their hard work with the multiple issues that were going on. Thanks to the whole crew there in Longmont!!
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March 2024 by Derek X Welsch
Referred here for suspension diagnosis (to get it alignable). Turns out it's another big-business shop -- not much help when you're on a strict budget. Example (paraphrased):"Loose bushings - Front Control Arms & Rack & Pinion/Tie Rods... REPLACE ENTIRE ASSEMBLIES WITH NEW OEM = $4500. PLUS, BTW, you need $2k-3k of other work on your beater work truck with 180k miles..."Hmm... I don't drive it all that much currently. What are my options just to get it alignable? [Like replacing the worst parts with my own sourced, and then just the bushings if the full assemblies aren't fuct? (As I found plausible afterward)] ...... ..."Well, if you go with us on the estimate, we'll waive the $90 diagnosis fee."I get it, really do (big business). But personally, I need a place where I can talk to the mechanic/tech and toss around ideas. I hate being sold to... Especially by someone who hasn't touched my truck.So this isn't my place.
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March 2024 by Nancy Rich Johnson
This garage was so helpful and courteous as we were deciding what repairs were absolutely necessary for our son’s older car when we live 1500 miles away. This garage came highly recommended to our son and we can totally see why. Highly recommend!
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March 2024 by Brother T
Thorough, friendly and professional service is why I always take my 2013 Benz to BG.
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December 2023 by Julia Lipford
Wish I could give more than 5 stars. They fixed my car quickly for a reasonable price. Were efficient and pleasant to deal with and didn't to pressure us to get more work than we needed. Will definitely be brong my car back if she has issues in the future!
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November 2023 by N Williams
We had a great first experience at BG Automotive. Thank you to Walker for his professionalism and kindness. We walked in needing to get a stud replaced on our tire and we walked out having new brakes and our transmission system repaired. We will definitely be back!
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November 2023 by Matthew Wilfer
I have already left a review before, but this bares a second. Great shop all around! I just had to take my vehicle in for a warranty repair. They got it all done in one day. They are worth every penny, we will be going back again.
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November 2023 by Alanna Grace
My husband has used BG in the past for his car, and I ended up having to take my vehicle in for multiple reasons. Everyone here is so accommodating, explains everything in detail, is kind, and very understanding. They also work as quickly as possible to make sure your car is back up to par. Thank you guys for always making our lives easier!!
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November 2023 by Thi Biche Nguyen
They got me in right away after suggesting a great tow company. I had a issue with my car dying on me and after it happened a few times , I called this auto repair shop. Walker was great, always answering the phone with professionalism and was patient on the phone. Also , I was happy I got my car looked at / diagnosed and fixed within 24 hrs from the time I had it towed into their shop. Also I loved that they had Patricia ( she also works there ) come pick me up from my house here in town when my car was ready and brought me to the shop so I could get my car. Not many repair shops do I know have that personable service for their local clients. I give them huge Kudos for Service, and for Customer care.Services: General repairs & maintenance
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November 2023 by All Creatures Pet Care Services
The team at BG Auto always do a great job. Ethan is extremely knowledgeable, friendly & professional. They point out things that may need addressing in the future without hard selling unnecessary procedures. Great customer service.
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November 2023 by Shannon Garity
I really really appreciated the quality service and honesty that BG Auto provides. Ryan fixed a lot of issues with my wheel bearing and alignment - also was able to answer all of my questions that I was worried about. Coming here solved a lot of anxiety I had about my car and I would definitely come back again if needed. Thank you for all of your help!
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October 2023 by Joel Michel
Great place good environment I felt like the guys were honest about my vehicle and recommendation on services. Because of it, I will definitely be back. Not to many shops out there that would be willing to work on a audi and have lots of knowledge about the vehicle.I recommend anyone out there having problems with their vehicles. This is the place to go to.Thank u
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September 2023 by Jesse Dean
I came across BG doing some research on fair, honest mechanics. Their reviews are no lie. I come from a long line of mechanics in my family so I had accessibility to tools, supplies, and a lift—I mostly tried to do my own work. My uncle has since passed so finding someone you can trust like family is hard. I thankfully can spot the “bull” from folks thinking I don’t know anything about a car. I didn’t see a darn bit of that at BG. The inspection itself spoke volumes. I don’t think I’ve ever been to a mechanic that pulls together a docket of photos, info, and needed repairs or possible time frames of when you’d need something repaired or replaced—ever. Ashley knows she’s amazing. Everyone raves about her and it makes sense. They will choose the highest quality parts at the lowest possible price which means yeah, it won’t be the “cheapest” you’ll find. But will they warranty that for three years, parts and labor? I don’t think so. Additionally, my diagnostic was free—regardless of choice of if I could afford to repair it or not. Today, that’s huge. Many folks are struggling so allowing someone to figure out what’s wrong to make a plan for themselves is amazing for community. I could say a million more things about BG but I know by the time you get to my review you’ve already heard a million good things about these folks.Services: Vehicle Inspection
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September 2023 by Nick Moore
Shocked at the high reviews. Although the process is polished and professional. Was quoted for way too many services as must repair. But the worst part is they completely misdiagnosed my car. I took one whiff of the report and drove all the way down to Boulder for a second opinion. I had a ugly noise coming from the front of the car. BG wanted me to replace front struts and rear shocks. My mechanic called me incredulously and said all I had was one compacted wheel bearing. I was provided with nice photos of my struts in a great looking report but that’s all it is. Go find a mechanic you trust. Pocket feels much better with the couple grand I didn’t have to spend.