-
January 2024 by Daniel Rodriguez
Bye bye boot barn hello Murdoch’s you just lost a client over a minor issue with my purchase..
-
January 2024 by Lee Hagler
Horrible customer service!! Bought a pair of boot that made my foot actually bleed. Took the boots back to exchange. The lady said she couldn't help me because I wore them. She said i had to go back to the manufacturer. I asked for the contact. She said i could google it. Boot barn will never get another dollar of mine!
-
December 2023 by Mitzi Wimer
My grandson loves this store for his boots and clothes
-
September 2023 by Deb Goss
Bummed that I ordered the same size jeans, same brand I always get, however this year they were too big, already washed, can't return. "I'm soooooooooooooo sorry" is what I got :(
-
August 2023 by Jaime Looger
We rushed there to get bits for my sons camp and they had the doors locked before 8 and refuse to help us.
-
June 2023 by Caity G
Unhelpful and overpriced. Definitely worth the drive to Cavenders.
-
June 2023 by Melodie Roth
Great store a little steep on prices
-
May 2023 by Susan Bahr
I ordered boots online sent direct to store to simply return if needed..they were sent to the wrong STATE!!! Now it's my problem to track & have sent to me !! So now 3 days will more like 20!!
-
April 2023 by Young Eagle
White illegal aliens run the store and they’re rude and brain dead. Every time I ask for something they say no. Lazy SOB. Not going back ever.
-
March 2023 by Sal Rivera
Awesome help and great customer service ?
-
February 2023 by Eric R
Have a voucher from work to get boots. Tell me I have to come in-store to order and they'll take my voucher. Walk into stores give them voucher...oh no you have to pay for it first then refund it and then I can give them my voucher....would have just done the order online and avoid coming in twice. Thanks for the misinformation, lost time, and gas. Will never even think about coming to any Boot Barn again.
-
February 2023 by Jeff M.
The big girl is a horrible employee! She needs to be let go! Unwilling to help, unwilling to provide customer services! Your loss Longmont! We would of spent at least $500 this morning. Won't go back until she's done!! She's working today Friday 2/17/23
-
February 2023 by Nash S. Redmond
If you're feeling down, and you're looking for a good chuckle, look no further some of the T-shirt designs are a real hoot
-
January 2023 by Rome kaf4
Shopped here for the first time. Tried to make a purchase. But, they demand a bunch of personal information just to buy something. Whatever happened to exchanging money for goods with a “thanks for supporting our business”? I’m not going to give away my personal info and give away my money.
-
November 2022 by Sheldon Ehlers
Had a set of boots I bought from them and were defective and after talking to the manufacturer I was told boot barn would have to honor the return as an authorized dealer.I called boot barn and was told no they would not return any boots at all if they have been worn. I informed them what the manufacturer told me and the girl on the phone started getting short and told me unless they are their brand they won’t do anything.Sad that they don’t honor the manufacturers warranty at all. What is the point of being an authorized realtor of a product if you aren’t going to honor the warranty that product comes with.
