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November 2023 by Murilo Rosella (the daily entertainer)
Today was my first time in brakes plus and the service was great! I got my break fluid flushed, and they checked out some other things for me too. It was quick and at a good price from what I was told at other places. Rustin was great!
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November 2023 by Kassia Lathrop
Brakes Plus is my go-to for my small and large jobs, from changing oil to replacing shocks. They always do reliable work, fully explain what they are doing, and they NEVER upsell me. Steve is amazing there. He’s always so helpful and keeps me up to date about the work. I looked around for a long time before I found Brakes Plus. Now I will never go anywhere else.
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October 2023 by Mark Rohlf
I choose Brakes Plus for my first time. As a walk in, I didn’t have to wait. Rustin took me right away and accomplished me to my vehicle to see what was needed. They had the part in inventory, had me pull around to receive immediate attention. Within ten minutes, I was on my way. They’re friendly, knowledgeable, and efficient. I will definitely be using them in the future.
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October 2023 by Randi Long
This shop is great. They do quality work and stand by it. I’ve gotten brakes, oil changes, shocks and struts and have been 100% satisfied. They’ve even taken the time to inspect my car regarding a mysterious noise - twice!Patrick, Rustin and Bob are great. My car is 20 years old and running great.
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October 2023 by Paula Pearlman
I went in for a brake check. Ten minutes later a technician came back with a 1000.00 estimate for all 4 brakes and rotors.2 days later at another shop I was told after 30 minutes of a tire, brake and alignment check that I am good for another year and could consider tires a few months down the road.My conclusion is I was lied to by brakes plus and they were taking advantage of the fact I am female over 60. They did not think I would do any research and just wanted money.If I could I would offer minus stars.
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October 2023 by Michelle Claire Romeo
This place is awesome! Rustin was super helpful and went over and beyond the call of duty to help me install new headlights.He answered all my questions and was efficient and timely. Furthermore, not only did I receive professional service, but Rustin was friendly and kind as well! I will definitely take my business to this shop again!Service: General repairs & maintenance
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October 2023 by Allie Chavez
Almost everytime I have taken my vehicle here to be serviced there has been an issue with the parts they have used and I have had to come back and use my warranty…it’s a shame because the location is super convenient but from now on I will be taking it 15 minutes out of the way to the Firestone location to make sure I get efficient parts and service. After all the money I’ve spent here you would think it wouldn’t be an issue to do the job right and use parts that aren’t going to mess up before the warranty is up
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October 2023 by Amie Raniewicz
I come here all the time and Ken is absolutely amazing! Thank you so much sir and brakes plus people for your customer care. I definitely recommend you all to anyone I can over anyone else!Keep up the good work Ken and brakes plus team. ??
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September 2023 by Daniel G
Had some issues with the front rotors on my van recently (turns out they were smoked from driving in the Rockies). I was luckily under the warranty and these guys got me and my wife taken care of early morning, nice and fast. Friendly and welcoming environment and Ken is on top of things in the shop. Highly recommend.Service: Brakes
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September 2023 by Anna Mercado
I would like to recognize Patrick at brakes Plus. He was just so awesome and amazing, he answered all my questions he was very helpful and very informational. He helped me with an oil change for my car, he is just a great employee over there brakes Plus is lucky to have him. In my book He's a superstar thank you Patrick at brakes Plus for helping me with my oil change for my car. Keep up the good work and keep doing what you're doing.
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September 2023 by Lance Novak
I am extremely pleased with the service I recently received from Brakes Plus. My visit began with a simple inquiry about pricing, as I had been a loyal customer at another so-called "trustworthy/VERY well known" dealership here in town for years. YEARS. However, my experience at this dealership took a surprising turn when they abruptly recommended a slew of expensive repairs for my car. Hey, no problem. But it just didn't sit right with me. And, second opinions never hurt.In an effort to ensure I was making an informed decision, I decided to give Brakes Plus a chance. I not only scheduled a routine oil change but also asked them to assess the dealership's recommended repairs. Brakes Plus did a thorough inspection and informed me that the extensive repairs suggested by the dealership were entirely unnecessary. In fact, they assured me that my car was in good shape and did not require any of the costly work that had been proposed.Brakes Plus had every opportunity to take advantage of the situation and make a significant profit from me, but they chose not to. This level of honesty and professionalism is truly commendable and speaks volumes about their commitment to customer satisfaction. I cannot express my gratitude enough for saving me from unnecessary expenses.Furthermore, the staff at Brakes Plus were exceptionally friendly. Due to my busy schedule, I always need to book early morning appointments, and it was a refreshing change to be welcomed by a cheerful mechanic at the crack of dawn.In conclusion, Brakes Plus has not only earned my trust but also my loyalty. Their honesty, professionalism, and friendly demeanor have left a lasting impression on me. I wholeheartedly appreciate their commitment to providing genuine service and will undoubtedly be a returning customer. Thank you, Brakes Plus, for setting the bar high and for exceeding my expectations.Services: Auto maintenance
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September 2023 by Kaya Vigil
SCAM. ( I am a young woman who went in by myself.) I took my car to discount tire and they broke off two of my studs which was fine, they sent us to Brakes Plus for a free fix on them. I got to Brakes Plus and they told me that my Brake fluid was leaking and my Calipers were torn. Gave me a quote of upwards $700. My car had been at the Super Rupair shop only 3 days before this and they flushed my brake fluid and did a full diagnostic on my car and said nothing was wrong. So I called the discount tire, and the super rupair place and they said they saw nothing! I brought it back to the Super Ruair place to get a second opinion to see if something was wrong with my brakes and calipers and they said nothing was wrong. Steven told me that the other places "Weren't looking for these types of brakes." My car is in perfect condition...
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August 2023 by Tara K.
After getting new tires at another shop, I stopped by Brakes Plus to get an alignment. I'm really glad I was able to schedule an appointment online for the same day. The alignment itself took about 45 minutes and the crew was friendly and seemed to know what they're doing.I deducted 1 star because I was quoted $200 because my car's a Tesla. They said the high price was because they had to do special things to get the alignment and Teslas are different. I mean, I get it, but really? Really though? I really wish companies would pay attention to the issue at hand and not upcharge based on the make and model.While I was a bit put off by the whole thing (I just dropped a load on 4 new tires after all), I was fortunate enough to see Yelp had a 10% off discount if I checked in. Oh baby, I took advantage of that! $20 off? Yes, please, thank you, and I'll have seconds.At the end of the day, the alignment is great. The guys over inflated some of the tires, so driving home, there was a bit of a pull in 1 direction. But after getting all tires inflated equally, the alignment checked out and was perfect.
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August 2023 by Angela Norene
Steve answered my initial phone call and got me scheduled for service the next day. Mike Pakiser took care of my vehicle at 9:30 am when I showed up on Thursday 7/27/23. He called back and gave a thorough diagnosis and quote for the repair - alternator and battery and transmission. I had my vehicle back by 12:30 pm Same Day! Incredible !! Their crew did a great job and great customer service. We've taken our Honda Pilot and our chevy Trailblazer there regularly. We trust this office who treats their customers well and does quality workmanship. Thank You!
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August 2023 by Don Tiff
Went in to have a headlight bulb replacement. Patrick and Steve were fast, professional and personable! All at no charge! I always trust Brakes Plus on Ken Pratt in Longmont to treat me right every time they service my vehicle!