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April 2024 by tamara kaplan
Brook was very fast and was able to get everything I needed over for escrow even after I moved the date up. I really appreciated her sense of urgency and working with me on price.
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April 2024 by Lino Mendoza
I had a great experience Brooke explained everything vary Thoroughly & im happy with the insurance we have
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April 2024 by Kimberly Peterson
Quick, informative, professional! I couldn’t say more good things about Brooke and her team!
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November 2023 by J&L Gathman
Brooke and her staff have always been helpful and competent. Nice to have that for insurance.
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September 2023 by Patty B
Brooke was so knowledgeable and explained everything to me. So happy I called.
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August 2023 by Peter Montana
Brooke worked hard to find me the insurance I needed at a price that was competitive. Now I hope I never need to use it.
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August 2023 by Victor Guerrero
Fantastic agent! Proactive and always has her clients in mind. A pleasure to work with.
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August 2023 by Jim Yoakum
Brooke continues to do an excellent job with our insurance, we do consistent updates to ensure we have the right coverage and a fair price for it.
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August 2023 by Mike Strong
Brooke and the staff was great and took care of us the way I like so it was great.
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March 2023 by Karen Stewart
Brooke did a fantastic job regarding a new roof for my house. She's good to work with. Thank you Brooke.
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March 2023 by Cheryl Faile
Brooke has been our agent for several years and we love her! Susan has been great help over the years as well. I would recommend this agency to anyone because they work hard to make sure you get every discount available.
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March 2023 by Melissa Rish
Brooke is extremely helpful and friendly. She goes above and beyond to help and answer questions. I was very impressed by her customer service and willingness to help us find exactly what we needed. I highly recommend her.
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December 2022 by sarah gerace
I first moved to Colorado from Pa where I had the best Farmers agent he made my move so easy and set me up with Brooke, since the move to CO I have had to remove a car from my policy. I had tried calling the office and never was able to talk to someone who could help, so I emailed Brooke and it took days for a reply. Not the best customer service for sure! I had not 1 but 2 different policies with this company. I found a better rate with a military related company since my husband is a veteran and when I canceled my policy it went smoothly so I thought. I was owed a refund from farmers for a rental policy I had paid in full with my old bank account from PA. I have since changed to a Colorado local bank and updated my bank info so I thought with Brooke in September. I have been trying to confirm with Brooke and her staff that the refund would be refunded to my new bank and was told it would be going back to the card I had used when paid for the policy which is not the correct bank any longer. I’ve called the office numerous times to be told they would call me back to confirm the bank info. No calls have been made but they can email wrong info to me. I’ve been trying to get in touch with a farmers agent, Brooke, Susan nobody seems to care once you leave the business or where your money goes I guess. I would not recommend this specific insurance company. The customer service skills need to practices in this office!
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August 2022 by chris c
All the agents at the Colvin agency are wonderful people to work with and truly have your best interests in mind. They WILL take care of you.
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July 2022 by Beth Shields
Brooke is extremely responsive, spends the time needed to educate her clients about their policies and is available to help protect her clients greatest investments. Brooke spent the time to explain, teach and answer the questions i had. The best in the industry! Thank you Brooke!
