Build Design America, formerly CarpetWise, is a business that provides flooring and installation services. Customers report it is easy to work with from sales to install, with helpful, educated, and mindful staff. The process from selecting a product to installation goes very smoothly overall, with projects often completed quickly. The showroom is noted as being really nice. The company works with the highest quality installation teams, described as true experts and artisans. Installers are careful and thoughtful, even in homes with interesting angles, with results that are amazing and leave customers very pleased. The sales and design staff work patiently with customers to determine the exact product and color best suited for a home. The owner is tremendously supportive of employees and provides valuable insight, being very knowledgeable and taking time to help. Customer service is handled professionally, with any miscommunications resolved fairly without extra charges. Customers recommend Build Design America with confidence, stating they will definitely use them for future projects and that the service beats every big box store every time.
Working with Sam has been great! He's very knowledgable and took time to help us figure out our own install and gave us helpful tips. The showroom is really nice too!
March 2022
Easy to work with from sales to install! Everyone was helpful, educated and mindful of our needs as a customer and this was most important to me. Our future projects will definitely be through Carpetwise from here on out, beats every big box store every time!!!
February 2020
Great customer service and attention to detail. Very happy with the new vinyl flooring they installed in our laundry room. Seamless transition to the adjacent tile floor. I would recommend Carpetwise!
