-
November 2023 by Molly M.
I've been going to this Hover St. King Soopers for years. Just the other day I was ready to check out in a big line and a clerk named Greg said he would take a customer at his station. So the guy in front me who had a basket with four things went to Greg's station. I followed the customer and Greg said to me he was closed in a curt tone. So I ended up at the self checkout and he was watching me checkout for some reason and I asked him why he didn't ring up my groceries and he said his light wasn't on.This is crap because I've seen plenty of cashier's lights off and they had a line of customers.So I told him he was very rude to me, and he gave me this lame apology. When I got home my avocados I got on sale were bruised and overripe.My whole experience there left a bad taste in my mouth and I don't really want to return to that King Soopers.Not sure I want to go to the other ones either.
-
October 2023 by Vivian Z.
Sunshine, who works there sucks. Aaron who works in the back and helps the pick up crew sucks. He walked very fast past me almost hitting me with a cart. Sunshine didn't give me my groceries until 1/2 after I checked in to pick them up. Royally passed off. Warren the veteran who worked cashier spread nasty rumors about me and now Catherine who works cashier watches me everything I go to check out on self check out. I ratherly go to this store anymore. Hover store is much better.
-
September 2023 by Al M.
Great ambiance, great customer service especially from the young lady working the lottery desk. Really good grocery store experience here.
-
March 2023 by Charlie D.
Bought two Kroger brand items here, one was 3 months expired and the other was 1 month expired. The manager never said sorry for the expired product I ate, just said "come back and bring them in." I said, "don't you want to know the product to take it off the shelf?", she replied, "oh yeah, sure." Never ever buying food from here. Just toothpaste and soap. This store is disgusting
-
February 2023 by Josie L.
Sorry King Soopers on hover in Longmont evidently there is no such thing as a King Soopers on main Street of what I put distinctly in my search Pace comes up over comes up Jesus Christ even gunbarrel comes up but not main Street there must be something to this anyways they had a deal price cut on some broccolini so I dug through and I found two packages that I thought was wonderful and I'm like cool well open up the packages it smells so sour so f****** dang I'm pissed as hell you know what it smells like I don't even want to go there I I dare not go to that length of descriptiveness you guys are b******* I am totally taking this back tomorrow I got the packaging I have the receipt in my car it would have been nice to have broccolini with my dinner once again I'm screwed over you guys just need to not put rotten food on the shelf even if it looks good I guess everybody be wary of it this looked really good though I mean there was no discoloration or anything like that oh my God fooled anyways not happy not happy not happy trust me customer service I will not chew your asses for what produce does but I've dealt with the produce guy before and he's very rude pushy get out of my way type of guy like he has the hardest job maybe you guys should replace that mother fucker just joking I probably should have said that I'm just angry because my meal got ruined but maybe you should replace them seriously okay the end bye
-
November 2022 by Mickele B.
A girl has to buy groceries if she is gonna cook! King Soopers are nothing fancy but they are everywhere in Colorado. This location on Hover has a great variety of products. It is not fancy.
-
September 2022 by Josie S.
This actually goes for the handful of King Soopers I've been to I've been to the one on main Street in Longmont Hoover Street and Longmont fort Collins on Taft and also in gun barrel which I have to say the reason why I'm doing this review is because gun barrel and Colorado would be the only King Soopers thus far when I've used the restroom you know how they have those toilet guard dispensers? Yes they would probably be that I've only seen now the only one that actually fills their toilet guard dispensers with the paper the toilet Guard PAPER!!!! How are you going to put the dispensers in there and not fill them? How you going to pay for that and go yeah we don't need the paper seriously I don't want to be touching nobody's butt with my butt on the toilet seat seriously get that paper in there!!!!
-
August 2022 by Alek-Chase C.
Love the main store! I wish their pharmacy staff would not sigh or make you feel like your a nuisance when your just trying to check on a prescription for your loved ones. It happens too many times to be ok, just the closest pharmacy for my family.
-
July 2022 by Mak P.
So sick of some of the pharmacists here. I used to go to the king soopers pharmacy in Firestone but I moved to Longmont. I never had issues with anything at the firestone location. Both of my insurances cover all my medications and I have letters of them confirming that they cover my meds. I called my drs office at 9am and they sent in my prescription to this pharmacy and I called them around 12:40 to check on my prescription and the lady who answered said my prescription was called in last month??? Then she said she can't do my prescription until the next day when I needed it today, exactly why I called it in early in the morning. Then she said my insurances don't cover it when they do and I had to tell her over and over again, at least 7 times that my insurances cover my medications and she clearly didn't know what she was talking about or what she was doing. After explaining to her for 10 minutes about my insurances she proceeded to tell me I will be paying for my medications and I told her I shouldn't have to owe anything and I never have. After 10 minutes of me explaining everything to her she finally goes "oh.. your insurances do cover." Then she hangs up on me in the middle of me asking her a question, I had to call back and whoever answered had to apologize on her behalf for being rude and unprofessional. I then go in and Kelly, who I'm assuming I spoke to on the phone was completely disrespectful to me after I gave her my name and dob, then proceeded to toss my medication at me. So rude and disrespectful and it's embarrassing that a middle aged woman would act that way and I wasn't the only one who noticed the horrible attitude.
-
April 2022 by Paul S.
This place has the most unprofessional pharmacy I've ever been to. You call to refill a prescription, they dislike answering the phone. If you need it on the same day , good luck. If you ask to have it the same day they will sigh and make you feel bad, then give you a time to pick it up. Upon picking up said prescription... They say they don't have it on file or it was never worked on. Don't they understand see of these medications cause withdrawal or other symptoms if you stop taking them? They don't care. It's only a matter of the before someone is injured or worse because of king Soopers unprofessional handling of medications. Worst pharmacy ever.
-
April 2022 by Justin J.
This place has the most unprofessional pharmacy I've ever been to. You call to refill a prescription, they dislike answering the phone. If you need it on the same day , good luck. If you ask to have it the same day they will sigh and make you feel bad, then give you a time to pick it up. Upon picking up said prescription... They say they don't have it on file or it was never worked on. Don't they understand see of these medications cause withdrawal or other symptoms if you stop taking them? They don't care. It's only a matter of the before someone is injured or worse because of king Soopers unprofessional handling of medications. Worst pharmacy ever.
-
February 2022 by Scott C.
Buyer beware. CHECK EXP. DATES. This store sells past expiration date food. Sometimes WAY past. I bought some Keto Culture bread 2 days ago (2/6/22) that was dated 1/17/22. Didn't notice until I got home. Two Weeks. The only reason it wasn't moldy and looked find is it's a specialty bread with low gluten/high fiber. I was, however, hard and inedible. The only reason they get 2 stars is they have a good selection of foods. Like, Keto Culture bread. Now, if only they could stay on top of making sure they sell actual FRESH food, like they (falsely, it seems) claim in their TV ads.
-
August 2021 by P R.
If I could give ZERO stars I would.... I have been going to this King Soopers for over 10 years. But I've had enough. It's not necessarily the grocery department but the PHARMACY has just made me take my business elsewhere. It is an absolute JOKE!!!!!!! For the last several visits I have had to come at least 3 times to get my prescription, even through COVID! I travel on business a lot and my text that the prescription is filled, inevitably comes when I'm out of town. I come as soon as possible only to find it has been RE Stocked. If I want to wait 30, 40, 60 minutes, I can get it. Who wants to wait in a crowded grocery store (during Covid) for then to put 30 pills in a jar? They put a customer who is standing in front of them behind others who aren't there, WAITING!!!! Many times, when I have had to come back, they have asked me to wait.... It is ridiculously stupid. The management of this store needs to realize the pharmacy is driving away customers.
-
April 2021 by M L.
Their curbside pickup is consistently a problem. Items not bagged, frozen goods close to room temp , This store the worst of the 3 in Longmont & don't get me started on their pharmacy !! Who is in charge here??
-
April 2021 by Lyn A.
A prescription was called in from our Veterinarian to this pharmacy, I went to pick it up and the Pharmacy Tech (young gentleman) asked the name. I told him the name, he said "I have no prescription for ______!" I explained that the Veterinarian office called me and said it was called in to the pharmacy. "Well, there is NO prescription called in". Then, the PHARMACIST said " I took that prescription, it's over there." The pharmacist tech said to me, "it will be over an hour to fill!" I explained that I was told from our Veterinarian office it would be ready in 30 minutes! Here is his response to me...."well they don't work here do they?" First of all, what employee of King Soopers talks to a customer like that, with such attitude??????" Obviously, the PHARMACIST who took the new prescription TOLD the Veterinarian office it would be ready in 30 minutes, those were not my words! So thanks to this rude Tech who works at King Soopers, we had to wait 1 hour 45 minutes for this RX. In the meantime our dog had a massive seizure..... I worked for King Soopers and in the pharmacy, Mr. King would never hire an employee that would talk to a customer. It's all about Customer Service!
