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February 2024 by Kim M.
The last time I was in, I went in with a slow leak in a tire, slow like going flat once a month. Made me crazy. They found the tiny almost miniscule piece of metal making it happen. But also when I walk in there, I feel well attended to - greeted well, comfortable clean waiting room with nice light, confident when they're listening to the problem and in how they report the results to me. It's just a cut above going into 'a tire store.'
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January 2024 by Sara Elshof
I always love going to discount and they have always been great with my tires and always helpful. I took my truck in to have the patch a tire for me they called and said that that there might be a change my hubcap would break due to the strip of the screw. I appreciated that. When I picked up my truck I found that both my back wheels some of my fins were broken they didn’t mention that. I don’t know why my driver one was even messed with cause it was my passenger back tire that needed patched. I now have to order new ones and repair them. As well as my tire light is still on and they didn’t fill my tires up to the correct psi.
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January 2024 by Coyt Ruell
No follow throughNeeded a single rim ordered and instead of doing so just tried to push 4 tires and their credit card. Not needed. I called almost a week later to follow up and they had the order for the 4 tires and never called about the rim i needed. Its been a week since that call with a seperate person. If you only want to make a bigger sale tell me dont string me along
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January 2024 by Leonina Valle
Very good friendly service
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December 2023 by Derek Starkey
Excellent service and I got the very specific tires I wanted. I called ahead and was surprised that they could receive the tires and have them on my truck in less than 24 hours. Their service is constantly well above average so expect the store to be busy. Calling for an appointment is a best practice.
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December 2023 by Mike Vega
Thursday,early afternoon. Ordered tires online, got email that they were in at the Longmont shop. I was out of there in just under an hour waiting at the shop.I witnessed a very nice teaching moment when the older gentleman overseeing the customer service area praised his young customer service rep a nice compliment on helping another customer. Good leadership and teamwork which is a great example for the whole team, very nice to see.
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November 2023 by Alison Chavarria
I always have a good experience here, but today stood out because of Kyle’s thoughtful engagement, advice and demeanor. I feel like I know more now about the best tires for winter as it relates to my car and my typical driving, and my day is a little bit better.
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November 2023 by DAVID WYNN
I stopped in 2 weeks ago and was helped by a man named Austin.Austin went above expectation and got me a killer set of tires at a reasonable price. Austin is the kind of guy that was super patient with me and explained the product perfectly. Discount tire employees like him are hard to find in this world promote him.
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November 2023 by Laura Wildhirt
I tried to get an appointment online, but the soonest appointment was 15 days away.I had to go and wait in line at the store. The line moved quickly. The employees were all helping and moving efficiently through the line. I had a nail in my tire. It took two hours for them to get it done, but they told me that up front and texted me when it was done. It didn't cost me anything! Can't beat the service even when they are busy! We need a second one in town?
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November 2023 by Ethan S
Lane helped me with sets of tires on both my truck and the wife's vehicles. Great service and finished before the promise times as well. Discount has and will be taking care of all my tire needs!
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October 2023 by Mickele B.
I mean free tire repair? Why wouldn't you? You can also just pull up to the outside of the location and there are technicians they will check your air. There are a lot of people on staff, I have always had excellent service at Discount tire locations.
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October 2023 by D J.
This used to be a well run and professional store...it's gone downhill dramatically. Appointment times don't mean much, apathetic customer service and ridiculous wait times. Not coming out of my way to this store anymore--not worth it.
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October 2023 by Patchworx brewing
I took my work truck here to get new tires, set up an appointment and they installed the new tires. I picked up my truck after they closed and the tire pressures are all different 70, 42, 35, 40 that's ridiculous. For being a tire shop you should know how to properly set tire pressures. I guess it was slightly annoying but I usually get tires at Costco and they've got much better service and pricing vs discount. Unfortunately I used discount because it's a fleet vehicle
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September 2023 by Rachel Berggren
I brought my Chevy equinox in for new tires and they had all four tires on in 20 minutes!!! Very impressed with how quickly they were done. Employees are very helpful and do an excellent job!
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September 2023 by JB K.
Just poor service. I've been going to discount tires for 20 years. Never this particular location. Never had a negative thing to say. Until now...... A bunch of rude people that are very short. I'll try a different one next time.