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January 2024 by Amado Govea jr
I called and confirmed a vehicle only to get a call back 20 minutes later on my way to pick up that it was no longer available so I had to get something I didn't want
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January 2024 by Steven Aguirre
I had to rent a car because someone hit my daily driver. This Longmont location is very busy, but they are always professional and friendly.I got a small Corolla, the car was great. It would be nice if these rental cars came with floor mats. It is a shame to track in snow and dirt on a brand new car’s carpet.The staff here was accommodating. They worked with me when I gave them the data from the insurance company. USAA was not answering phone and made extending my rental (because my car was not ready) very difficult. The staff at this Enterprise office was easy to work with and truly helped me.Thank you!
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January 2024 by Ben “Benny bass” C
scammers
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January 2024 by Tammey Scarborough
The staff were very friendly and helpful at Longmont Enterprise. The entire process was quick and easy from pickup to drop off. I wish I had written down the staff’s name so that they could be recognized but everyone was so professional and friendly! I will use them again if I have rental needs.
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January 2024 by Richard Cordell
Rented a car as mine in the shop. Got a 22 Ford Edge, nice car! Reserved thru website. Alexia was spot on with service and was welcoming. Other staff were friendly even though they were busy.On this cold day of Jan 13th, I returned the car and everything went well.
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January 2024 by Brenna Burnette
If you look at the lowest reviews you will see others have complained about them charging you for damage already occurred prior to your rental. Make SURE you take pictures with any damage. I am a professional Nurse Anesthetist and when I tell them that I will bring you through surgery I keep my word. Enterprise at this location does not keep their word. I was told that they only care about damage larger than a quarter and to not worry about marking the papers showing damage to the car. They claimed over 4 thousand dollars in damage with more than half of that if not more already existing. There was some very minor hail damage to the car. Then on top of it after sending multiple emails to me asking for full payment and me repeatedly telling them my insurance was handling it they then send me a bill the week of Christmas with the deductible bill and only one week later told me that if I didn’t pay it I could never rent from Enterprise again. I make good money and never said I wouldn’t pay a bill but don’t act like I haven’t been waiting on insurance to cover this and once finalized only one week later say if not paid in full immediately then you cannot rent from Enterprise. Unfortunately for you enterprise you lost a customer that travels by plane multiple times a year to many places and always grabs a rental car. Don’t worry - I will never rent from you again. Brenna BurnetteReferencing Tiffany Mayes Enterprise Employee email. Claim 19940137
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January 2024 by Denise Staple
The Longmont, CO Enterprise is the BEST!! Hannah has helped us several times and is always cheerful, accommodating, knowledgeable and gets us checked in and in our way in no time. The vehicles are always clean and ready to go and of great quality!
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January 2024 by deb ludington
I liked the online feature. Everyone at the Longmont location was very friendly and helpful. Thy were detailed about the contract and went over all the options.
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January 2024 by Nick P
Renting a car here was quick and easy. When it came time to return the car, however, there were some disagreements about a pricing conversation I had with an employee who "didn't remember the conversation".All said and done, another lady stepped up and made it right -- no fuss, no muss. She's the reason for this 5-star review.
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January 2024 by Liz Marlowe
Jessica was very friendly and helped us out a lot! She is amazing. We definitely recommend this location.
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January 2024 by Sadikin Budiman
Easy check in. Friendly agents.Very awesome experience. Jessica and Patience understand what awesome customer service is about!Highly recommend Jessi and Patience !!
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January 2024 by Harold Haas
Wonderful people. Friendly, helpful, and they really get things done. Hannah helped .me with the first car and Lex helped me with the second car.
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December 2023 by Isaiah P.
If I could put 0 stars I would. I'm an out of state business owner, they will not take my business debit card as a form of payment. "Pepper" alleged branch manager was very unhelpful. I'm buying a car in Colorado, and I'll never use this service again. I'd highly recommend walking, or getting an Uber before you give this place a dime.
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December 2023 by Terry Kieffer-Coulimore
We rented a mid sized SUV for our son’s 3 week vacation in November through December. Tyson was amazing not only did he go over and beyond answering all our questions— traveling the week before Thanksgiving can be challenging if you have any problems.On return it was Tyson that greeted us again, we had a few minor issues while traveling but we were promptly assured by Tyson & Pepper- operations manager we would be taken care of, and yes they did exactly that, holding true to their word. Highly recommend this office for ALL rental needs !! Thank you for your high standards of customer service.
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November 2023 by Sleep Calvin
My wife and I had an excellent experience with the car rental process from Introduction to Conclusion with Hannah! She was so upbeat, super friendly, always excited, and provided us with all the necessary information we needed! She also made the process fast and intriguing! Definitely would return to Enterprise in Longmont, CO due to our experience! Great Job Hannah!
