-
January 2024 by Amy Dumler
Gary Was very informative and helped us save money in the new set of tires. He also looked over the brakes and gave advice. I was not expecting that, and it was very helpful.
-
January 2024 by Peggy Painter
Love Gary and how he works with people and is a no nonsense guy!
-
January 2024 by M Ellingson
Popped in with a low tire. Took me in within the hour and pulled out a nail and repaired the tire. Clifford and Danny were awesome. Great experience!!
-
January 2024 by Nick Swartzfager
Took my rental here and they were very quick getting it in fixing my tire and very willing to help out.
-
December 2023 by Robert Dowis
Rental car. Blowout on the interstate. Sent to Firestone. New tire and back on the road in no time. Well, yeah some time but not much. Great job!
-
December 2023 by Ashley J.
Do not go here!!!!! Go to Galileo's tires on main for better customer service, better prices, and faster more accommodating technicians!
-
November 2023 by Erin Gosney
Complete rear brake and rotor replacement done, only to find out, from the nissan dealership, that the same brake pads that were supposedly done needed replaced soon. Its only been a 4 months since the work was done. I dont care what the circumstances are, a 450 dollar break job should last longer than 4 months. Also, was estimated on services needed, including both front and rear suspension maintenance. LIES. Afer getting a second opinion, only the rear. Thus place is a money pit and who contribute to the rip off mechanic stereotypes. Not to mention, appointments are pointless. You still wait an entire day to get serviced. Someones always calling out or they're short of people. What a joke. Will def be doing business where they won't confuse me for a complete idiot. STILL WAITING ON A RESPONSE FROM "BRYAN" THE OWNER TO MY EMAIL AS HE INSTRUCTED ME TO PROVIDE.
-
November 2023 by t waugh
Jared and his crew, went above and beyond on helping me with swapping over new snow tires on a Friday afternoon. Love the service at Firestone complete auto care.
-
September 2023 by James Kobi
Gary is a stud at his job. He's very kind and made sure to do business the right way and inform me how poorly my brakes were performing. I'm glad he took such consideration - especially with winter peeking around the corner.Services: Tires
-
August 2023 by Tom Boaman
Not good... Went in for a new starter, for the 3rd time they misdiagnosed the problem sent me home to fix it myself. After over 15years of trusting them to maintain my vehicles I will never be going back to this location.
-
July 2023 by Pete Knapp
Wrote me a 3,000 dollar estimate. For vibration in my car. Changed all the parts they said and it didn't fix a thing. Also none of the parts I took off were damaged. My axle boots hold water. No play in tie rod ends. No play in drive shaft. Absolute baloney shop. My sisters kids can plug a tire.
-
July 2023 by K
I booked an appt at this location, well in advance, for a simple tire roation. That was supposed to be yesterday at 2PM but when I arrived at 1:30PM I was told I would be there until they closed at 7PM.5.5 hours for a scheduled tire rotation? Why would you even waste someone's time like this? Losing value on the new tires I invested in last year is one thing, but carelessly wasting a customers time is rediculous.Once upon a time A man would be embarrassed for such a screw up.Best Of Luck
-
June 2023 by Jessica Larson
They always do amazing job on my cars. I’m so pleased. We love Gary and how sweet he is to get whatever we need done in a timely matter. Thank you guys for everything!Services: Tires
-
June 2023 by Tashi Duane
Quick and friendly service. Great communication from shop when setting up appointment and as work was done, bill was clearly explained. Recommend calling or just going to shop rather than using online scheduler for an appointment.
-
May 2023 by Damon M.
Save your money & time. They have little to no desire to help you. I have always had great service & experiences getting new tires & installation at the Firestone in Phoenix, where I lived prior to Longmont. When I first moved here, I stopped in to get my tires filled & was told they were too busy. Now, I'm not unreasonable, & I understand that places get busy, but it was kind of the attitude I was given about it that didn't sit right with me. But, whatever, everyone has an off day. Six months later, I need new tires. One of them caught a nail & has a slow leak, so I need a replacement right away, so I might as well do them all, as they were getting there. I love their online schedule & pre-pay system, because you know WHEN you're getting in, & HOW MUCH you're paying out the door. So I set an appointment & pay for my tires, rearrange my work schedule so I could be there first thing that morning - no problem. An hour before my appointment, I get a call telling me that they don't have the tires. That if I want the tires I bought, I need to drive to the location an hour away. So I asked if they could get the tires anytime soon, & we could reschedule. "Well, I mean...I guess. We're really busy, so it might be a while. I can maybe try for tomorrow, but I just don't know." So, I asked if they had a similar tire, so that I could keep my appointment. "Nah, I don't think we do." No checking. No asking around. Just "Nah." So now I'm screwed, because not only do I need to go somewhere else to get my tires, but they have my money, as I pre-paid. So I asked about getting a refund. The man on the phone literally said "Well, I don't know how to do that. You'd have to call our corporate offices to do that." I asked him for the phone number & his reply was "I don't know. You should just google 'Firestone Corporate Offices' & call them." So I did, & was told that when the appointment was cancelled they would refund my money in 3 - 5 business days. So I called around & found another tire place that carried my (very common) tires. (Firestone brand, no less) I explained to them my situation & their response was "Yeah, we hear that kind of thing about them a lot." They also got me in right away for the appointment. Turns out the Firestone shop I was going to in Phoenix was the anomaly. I'll never go back.