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March 2024 by Matthew Sullivan
Worst customer service in the auto industry
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February 2024 by Cindy Cartwright
We took our Ford fusion in because some trim pieces below the bumper we’re broken. Ben came up with a solution quickly that was not very expensive and was quickly installed. They did a great job.
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February 2024 by Donal “Max” Schultz
Replaced the whole roof and hood. My car is perfect again :)
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December 2023 by Brenda Castro
Don’t take your vehicle to this place look for someone honest about their work ethics. Before I decided to let them work in my truck I specifically ask to the guy that was doing the estimate if the problems I was having after the accident with the computer was going to get fix he said” yes we will make sure is all fixed if is something we can’t do here we will take it to the agency” so now they call me and said that the truck was all fixed my husband goes to get it and checks on the problem and is not fix so he ask the lady and she said is all fixed my husband attempted to show her the problem she ignores him and walks away. So my husband said I’m not taking it until is fixed week later to find out that they didn’t even attempt to take it to the dealer instead they call the insurance and said that is not related to the accident. Now we have to deal with it our self’s if there Would’ve being honest from the From the beginning, I would’ve taken it somewhere else where all my complaints of the truck after the incident had been taken care of. It looks like they just want to collect from the insurance without fixing, and they act like they’re doing me a favor and they get offended by me telling them what they had told me from the beginning. Trust me take your vehicle somewhere else. If it was possible there would get a 0 star.Service: Body & Trim
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December 2023 by Gman Bamm
Made a appointment to have my vehicle inspected for damages, after someone decided to use my car ? as a bumper car.
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October 2023 by Pete Moss
Fortunately I don’t need collision work done often, butGerber on 3rd in Longmont is the place to go!Their service is outstanding and ALL the staff are courteous and want to make sure their service is top notch. For example, deter my collision my insurance didn’t want to cover alignment. Gerber new that wasn’t the right thing and did it and THEY haggled with American Family. They were easy to get an appointment and kept me informed. They did great work!I will hopefully never need that kind of work again, but if I do, I’m going to Gerber.
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July 2023 by Natalie LaRosa
Gerber does great auto body work, quick turnaround and have amazing customer service. They are the best!
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March 2023 by michael mangione
Gerber Collision repaired my Chevy Bolt recently. I had talked to a couple different shops about repairing my car and they all gave me the runaround about the car being an EV and charging it. Gerber didn’t hesitate on this issue as they understood the car didn’t need charging while repairing it.They exceeded my expectations for the quality of work done, cost and time line. Working for two different insurance companies I have been referring people there for almost a decade. I never had the need to use them personally until my car was backed into. I will not hesitate to continue insurance referrals to them going forward.Thank you Gerber!Services: Painting
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January 2023 by Joshua Shurtleff
Excellent experience here. The whole process from booking to estimate to completion, they were efficient and friendly and thorough. They delivered the car back to my house, ahead of schedule, and it was awesome to see it looking great in my driveway when I got home. They left the interior cleaner than it's been in years. A++Services: Painting
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December 2022 by Sally Smith
Great service. I appreciated the regular updates as they worked on my car, and texting made it very convenient to stay in touch. They also helped made it easy to coordinate with the nearby Enterprise location on a rental car. I got my car back clean and looking good as new!
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November 2022 by Benjamin R.
Classy organization with competent, professional staff like Jillan who did a great job keeping me updated weekly. My car needed extensive work, the estimate seemed like 10 pages long, coming to over 8k. With all the supply chain and staffing issues some garages like Caliber are facing, I went with Gerber and was happy to get everything done in exactly one month. Highly recommend. Not saying they are psychic or anything, but every time I wondered about the car, seemed like the phone rang with an update that day or the next!
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August 2022 by Sally H
Great service. I appreciated the regular updates as they worked on my car, and texting made it very convenient to stay in touch. They also helped made it easy to coordinate with the nearby Enterprise location on a rental car. I got my car back clean and looking good as new!
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July 2022 by Scott B.
Stopped in today for an estimate and they Will only accept body work if paid by insurance
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May 2022 by Roy Collins
Fantastic service. Every person with whom I interacted was pleasant, professional, and knowledgeable. My experience could not have been better. Excellent repair of our car.Services: Body & Trim
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April 2022 by iiiam3
Just picked up my baby, and I can't fully express how satisfied I am with the job. They were the one shop out of a dozen that would even take the car in. Because of this, it is now back in my garage before Mid May...the date that every other shop said wouldn't able to look at it until then. I'll be bringing parts to paint at this location because of the job they did. Well done everyone.Services: Painting