-
August 2023 by Kyle Barrett
Golden Van Lines is currently illegally parked in the middle of the alley, blocking access. It’s been over 20 minutes. I cannot get into the entrance to my parking garage because their truck is blocking it. Inconsiderate driver and company in general.
-
July 2023 by Paige Davis
Provided excellent service for our cross-country move. Everyone involved was very professional, efficient, and provided good communication. Not one thing was broken (and our stuff had to be packed/loaded, re-loaded in a larger vehicle, and then unloaded again into a smaller moving vehicle before being delivered to us!) One of our small items was accidently mixed into a different household. Although we told our driver it wasn't a big deal, he went above and beyond to locate and personally return it to us. Would def use again if needed. Highly recommend.
-
March 2023 by Jennifer Braman
Golden Vanlines provided outstanding service, quality and value for each of our three moves these past 2 years!! On very short notice, Kristi D had her team met with us to determine the size and scope of our move, and from here John and Cody had their crews on board to make things happen!! They packed, crated, moved, and stored our family home of 6 bedrooms, which included our baby grand piano, grandfather clock, and pool table, along with countless additional items that required specialized crates and vaults! We ended up moving 2 more times in the course of two years, and with each move and unpack, every piece of furniture, art/decor, table and barware was in perfect condition!! We were thrilled!! Jorge and his crew could not have been more professional, pleasant and efficient moving us into our newest home!! Plus, they were incredibly patient with me while I debated (and re-debated) where I wanted to place things!! Kristi also scheduled her 3rd party team to reassemble all of our crated goods the same afternoon following her movers, and Tommy and Mark were total rockstars!! I cannot overstate the quality and professionalism of Kristi D and her Golden Vanlines Team throughout each move, and we highly recommend them for any move, in state our out of state!! They are the best of the best!!!
-
March 2023 by Aaron Austin
My company is helping to build a hospital. These guys last second saved the day and I cant really say anything else more positive. 5/5 stars and Kevin is great to speak to.
-
February 2023 by Sherrie Welch
They did an international move for us. When they came to pack, I was told to make a list of the things that really should be taken care of and not damaged. One of the items did not get packed at all (a painting on the wall that was somehow missed) and two antique family heirlooms were badly damaged. They did eventually cover the cost of repairs but would not cover the decrease in value. It was a very expensive move and it seems that the list was just a way to con me into thinking they would actually take some care with things
-
February 2023 by SKAZMA Custom Apparel
Golden Van Lines is wonderful. They are a great business and are even better to work with. We can not wait to work with them in the future!
-
January 2023 by danette zeh
Took my stuff and held it for 9 days when I did get it after multiple phone calls, stuff was missing from my packed items and boxes were missing! Many things were broken and expensive items destroyed. Over charged for a 1 bedroom apartment move, cost was over $3800.00!!!!!!! I still haven’t heard from the claims for lost, stolen and broken items. Terrible experience and feel they owe me money for overcharging me for boxes and totes I didn’t even have!
-
August 2022 by Olga Azrakova
I was just shocked today. We were doing a walk through house we're buying, and this company was hired by sellers to pack and move the house....Our agent was also there. We did a walk through, and were standing in the garage, when this guy (with grey hair in a low ponytail) started screaming that we are on their way and have the entire house to stay but we here. He raised his voice and lost temper in just a second while we haven't even replied. And we told him that he could've just asked nicely, but he continued screaming at us. As per my undertsanding he was a driver. The team leader didn't handle it as well and didn't interrupt his worker...though briefly apologized. I'm ready to send a license plate number to the owner so he knows who worked that day (at Security Widefield area, Colorado Springs).
-
April 2022 by Katherine Boyea
Had the best experience with Johnny and his crew: Brandon, Chase, Nick, John, Nora. Friendly and efficient, took great care with packing and loading. Wish we could have the same crew at our destination
-
December 2021 by Hunter Ulrich
?Extremely dissatisfied with the moving they did for my grandmother.
-
October 2021 by Jeff Olsen
In and out in good time. They do a great job. Thanks
-
September 2021 by kristen Lile
I submitted a review that was sent to my personal email for the company, but no one ever got back to me after that. Anyway, I thought I could at least share my honest review for people to do with what they wish. There are things about this company that were great, namely Rudy (GM) and Kristie (VP?). The man who delivered our belongings was wonderful as well (Billie I believe). They were the only positive part of our experience.We moved from Colorado to a nearby state earlier this summer, and my husband and I had about a week to settle in before starting new careers. We made this known when looking for companies. When quoted for our move, we were told that the "delivery date would be significantly whittled down" from the two week span we were initially given, and that to whittle it down, we needed to sign and book the move officially. We've never used a moving company prior, so we did so (in hindsight, a bit naive).The quality of packing was terrible, and there isn't really another way to put it. It truly looked like someone walked through the house and yard and chucked things in a box. There were flower pots with dirt in it in the box with our master bath towels and a canvas painting. Absolutely no rhyme or reason, and rooms were definitely not packed together. Random bolts were thrown into the bottom of an office box. I still have no idea where several things went (trashcan, shower curtain, half of a scentsy base??). I'm assuming there was. a box somewhere that didn't get unloaded.LONG story short, our things didn't arrive until the exact two week mark. Trying to get in touch with our coordinator was a nightmare until legitimately the last 24 hours prior to our things arriving. We were given about a 4 hour window to pay "or our belongings could be withheld", and our coordinator disappeared from both us and the GM of the company after sending the email. I panicked and contacted the GM, who was kind enough to show us how to pay online. The coordinator was very responsive the day our things arrived, but it's a bit late at that point after weeks of begging for our things. I know it's been busy and they have to coordinate drivers, but good gracious it's frustrating when you've booked two months in advance and weren't given an honest assessment of a timeline. Especially in a time as high-stress as this one.This was our first company experience, and I honestly know it would have been easier if we'd just done it ourselves. We're both healthcare workers and really just wanted to treat ourselves to a less-stressful move after the last 1.5 years, but that's definitely not our experience. Just keep those things in mind when reviewing.
-
August 2021 by Hilario Ramirez
Very professional fast nice clean I wouldn't want any other moving company to touch my stuff
-
August 2021 by perry plumb
Great people,professional,knowledgeable and a very fast load time.
-
July 2021 by Larry S
After living in Longmont for over 32 years, we somewhat unexpectedly decided to move to Missouri. We were stressed about the move and really didn't know how it was all supposed to work. From the first phone call I made until the final box was put in our new home, the folks at Golden Van Lines took incredible care of us.Based on experiences that some of our friends have had with other movers, our expectations were low. But they didn't need to be. Golden was there every step of the way, answering our questions and treating us like family. Our initial quote was spot on and the tips John gave me when we walked through the house we moved out of were invaluable.The guys (Dustin and his crew) worked their butts off both loading and unloading the truck - and they treated both homes AND our belongings like they were their own. Needless to say, Golden exceeded all of our expectations and then some. I even got a personal call a few days after our stuff was delivered to make sure everything went according to plan. No damage and nothing broken...my wife and I are SO glad we went with Golden!
