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March 2023 by Frank Hill
This bank does not apparently believe in customer service. Their systems are antiquated and not acceptable in today's world. For example, I was told that the debit card for my business has been compromised and could not be used until I called a phone number to reinstate it. Well, the system could not recognize my case number and then sent me to some fool in India who told me I had to actually go into the bank to fix this because they "were not my bank". Meanwhile, important payments are not getting made. Really terrible, do not use this bank.
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August 2021 by Jae
Awesome staff
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July 2021 by Sarah Berkhimer
Independent Financial, as a whole, has been a very helpful bank that still holds family values at its core. I usually bank at the Berthoud Location, but I find the Hoover location in Longmont to be just as good.
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October 2020 by Jae Zeig
Awesome staff
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September 2020 by Alex Auger
The best branch! Always great customer service
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August 2020 by Jose Rodriguez
It’s always great to have a bank where the employees understand your business needs and are always willing to do what they can to make your small business transactions simpler.
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December 2019 by Dae Wae
Mobile deposits on the app take over 24 hours to process, they tell you they will call you back never have...now they're closed...Wells Fargo would never!
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July 2019 by Rosalie Rascon
I love this bank. They are the kindest staff and won't let you walk out of there till they help you with what you need and they really do care about you. Today Nathan Johnson helped me get rid of my stress. Want to thank all of them, you all are the bomb. 🌹
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January 2019 by Louis Toenjes
Outstanding service. We brought our young sons in to open savings accounts. Nathan and Karen went above and beyond to help, even providing water and a snack for the youngsters. Memorable experience!
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December 2018 by Michelle M
They have chocolate chip cookies on friday
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July 2017 by Bill Chavez
Fast and friendly.
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February 2017 by Tammy Drake
Love this bank !
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January 2017 by Benjamin Hershelman
I hate the way that they spell Guarantee. The Atm is fine.
