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January 2024 by yesi garcia
I have a 2017 Acadia with transmission issues. I took it to another shop that was very honest and told me it was either a censor or the transmission itself but they weren't familiar with newer cars. I took it to Hayes and they got back to me fairly quickly and told me it was a censor plus diagnostic around $1,500. I was so happy it was the censor (or so they told me). I went to go pay and pick up my vehicle. Once they handed me my car keys the guy tells me, "hopefully it's just the censor and not the whole transmission". THAT WOULD'VE BEEN NICE TO KNOW BEFORE I AGREED AND PAID NOT ONCE YOU HAD SECURED MY PAYMENT!!! He then went on to tell me that it takes a few weeks for my car to get back to normal b/c it had to readjust. Well my car never readjusted b/c it was the transmission! I took it elsewhere to get it repaired because I felt I couldn't trust you guys. I could've used those $1500 I spent on a useless censor towards it. Be honest, do better, I really wanted to like you guys.
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January 2024 by Janice Taylor
These guys are always fair and upfront. They provide shuttle service if you need a ride. I've been using them for years. They work on my daily drivers and my classic cars.
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January 2024 by Mary Coy
There people are honest, and they guarantee their work and warranty. I can not say enough. They worked us in I had to wait like 5 hours so worth it , they even bought me lunch. Joe ty Nick your amazing. And the cowboys fan Andrew. You all are real.
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January 2024 by Dawn Soave
The team at Hayes Automotive does a great job providing service on my Chevy diesel. Staff were friendly and knowledgeable and explained the service in detail. Highly recommend.
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December 2023 by Gman Bamm
I had a great day with the Hayes Automotive folks. I even voted for a Ford! I went in to have my car checked out, and got the best inspection done. Only bad thing was the insurance company totalled my car and the took it away.
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December 2023 by Lynn Robbins
After dealings with two other shops I ended up at Hayes with my husband's truck. I desperately needed help because our truck is specially equipped for my husband after his strokes & carries wheelchairs. Joe at Hayes was amazing. He really helped us out and fixed everything! I never felt taken advantage of & they were great at communicating. I recommend them to everyone now. Thanks to Hayes I'm able to get my husband around!
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December 2023 by Charlie Pates
This was an absolutely amazing experience. Everyone there showed compassion, & willing to help throughout the process. They offered shuttle transportation & a loner vehicle if needed. I felt like I could trust them not only with the work they did, but also being truthful to me. 10000% recommend!!!!!!
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November 2023 by Charlotte Estrada
I had my first experience at Hayes after getting bad news that my vehicle needed some extensive work. I felt comfortable leaving my vehicle with them. They gave me a quote lower than the dealership. During the work they were able to text me and keep me updated. Now I feel safe driving my vehicle.
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November 2023 by Mark Bloomfield
Hayes is great! Always fast, knowledge, and often they come in under their estimate. Plus, a few times they've done extra little things like replace a light bulb at no extra charge.Services: Steering & suspension repair
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November 2023 by Chuck Ankeny
My wife dropped off our Subaru after it failed an emissions test. After evaluating the vehicle, they came back with a $3000 estimate including replacing the catalytic converter. I wanted a second opinion so my wife took it to the state emissions inspection repair shop in Broomfield where (for free) they told her we needed a $145 purge valve, and that my catalytic converter was fine. I ordered the purge valve, installed it in half an hour myself, and passed emissions with flying colors. I wanted to believe that Hayes would do a great job but I won’t be going back or recommending them.Services: General repairs & maintenance
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October 2023 by Joshua Beaumont
Recently stopped in to have my tires rotated, filled to 45 PSI with Nitrogen, and an oil change. The staff from Service to Technicians are always great to deal with and the work took less time than quoted. I definitely recommend Hayes Automotive!Services: Tires
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October 2023 by Coco Sherman
The staff at Hayes Automotive are top notch. Alvin worked on my car and did an excellent and thorough job. Thanks again for a great job. Coco Sherman
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September 2023 by Charles Ramsell
I want to thank Joe , Andrew, and Nick the Owner who I spoke to once. You rebuild the top part of my Chevy avalanche , was diagnosed by three automotive shops all.same results. You were the only ones willing to the job . And wonderful job you all did do not know the mechanics name who did all the rebuild but it runs like a new truck . Great job guys and great warranty as well . I do recommend this company 100%. Thank you.Service: Engine repair
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September 2023 by Kara G
I've been bringing my cars to Hayes for about 15 years. Always helpful, great customer service and trustworthy. Always a peace of mind
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August 2023 by Evelyn Coleman
A four only because I am old school and prefer to speak to someone regarding a repair rather than a text. I have been with Hayes for over 7 years, recommend them to everyone as they are trustworthy and reliable!!Services: Air & cabin filter replacement